Trading Partner Community Management

Streamline trading partner management for accurate partner data with a supplier management solution


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Many organizations handle enterprise supplier management and collection manually, slowing onboarding and new partner registration processes. In many cases, manual process can also lead to inaccuracies, duplicate entries and stale data that hamper communications and create potential regulatory risks.

Supplier Management solutions streamline trading partner management by centralizing partner information for all internal staff while giving external partners self-service access to update their profiles, reducing workloads and ensuring ongoing access to consistent, accurate partner data.

Key benefits

Use a supplier management platform to accelerate trading partner onboarding and improve data accuracy.

  • Streamline supplier relationship management

    Collect and maintain all supplier data within a single company-wide global partner management application.

  • Reduce workload

    Provide controlled access and self-service features to internal and external stakeholders to allow them to view or update information as needed.

  • Increase compliance and transparency

    Give key parties access to partner community management to increase performance visibility and collaboration on compliance, transparency and sustainability initiatives.

  • Improve partner relationships

    Leverage supplier management software to instantly communicate with the entire trading community and keep track of individual responses to strengthen relationships.

  • Automate trading partner onboarding

    Minimize new partner registration and onboarding time with an automated enrollment process.

Business impacts

  • Trading partner data management

    Organizations rely on accurate, consistent information from their trading partners. Manually managing partners requires endless phone calls and emails to keep information current. Give suppliers controlled access to maintain their own profiles.

  • Partner onboarding

    When supply chains are disrupted, businesses need to quickly pivot to alternative suppliers. Traditional onboarding processes are slow, reducing businesses’ agility. Automate registration and onboarding with a supplier management platform.

  • Business and operational risk

    Organizations must report vendor revenue to U.S. tax authorities. Inaccurate partner information complicates an already complex process, posing regulatory risk. Leverage a supplier management solution to ensure accurate partner information.

  • Partner communication

    Timely communication is a critical part of suppler relationship management. Mass communication often involves multiple systems and inconsistent data, wasting time and limiting effectiveness. Seamlessly communicate with the entire trading community.

Leaders trust OpenText

See how customers are succeeding with Trading Partner Community Management.

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Improving supplier relations and reducing supplier onboarding cycle times using OpenText Active Community

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Frequently asked questions

A supplier management solution connects suppliers, manufacturers, distributors and customers through a single piece of integrated software, enabling efficient partner collaboration.

Trading partner management helps organizations track supplier performance, quickly onboard new trading partners as the need arises, and monitor supplier relationships. This is an important part of supply chain optimization and can lead to increased productivity, fewer errors and lower costs.

Explore the components of the solution

Professional Services

OpenText™ Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Trading Partner Community Management resources

Managed services for complex integration 

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What is supply chain resilience?

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Leveraging an "express lane" approach to trading partner onboarding 

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Future-proofing the supply chain

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An open letter to anyone switching their supply chain integration services

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