Business Integrations

OpenText Content Management for SAP SuccessFactors

Automate HR operations with HR document management

Dashboard view of OpenText Content Management for SAP SuccessFactors on computer and tablet

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Want to deliver faster and more consistent employee service?

HR teams strive to deliver exceptional employee experiences, but manual work, disconnected documents, and ever-changing compliance requirements make it difficult. They need an HR document management solution that connects content and automates processes.

Simplify HR work with OpenText™ Content Management for SAP® SuccessFactors®—HR document management software that integrates with document tasks from SAP SuccessFactors. This secure platform leverages GenAI to deliver communications, ensure compliance, support e-signatures, and improve access to HR files, helping teams boost productivity and enhance employee experiences.

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Why OpenText Content Management for SAP SuccessFactors

Unlock operational efficiency, reduce administrative burden, and enhance employee service with integrated HR document management software tailored to HR's unique challenges.

  • 9+ million
    managed employee record e-files
    Support global HR operations with consolidated employee e-files, just like one nonprofit did to keep consistent records across its 100+ sites.
    Read the customer story
  • Global
    compliance and governance
    Ensure data security and regulatory alignment in 24 localized languages with certified records retention.
  • Integrated
    with SAP SuccessFactors and SAP HCM
    Extend your HR ecosystem with our unique integration for faster onboarding, streamlined operations, and efficient automation.
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Use cases

Equip HR, compliance, and operations teams with HR document management software so they can manage employee documents with automation, visibility, and control—supporting the full employee lifecycle and reducing risk across regions.

  • Rationalize and consolidate employee document templates to deliver faster onboarding, clearer communication, and improved compliance.

    Get a tour of the job transfer process
  • Centralize documents from hiring to offboarding, and standardize access and handling across departments while ensuring consistency and compliance.

  • Apply intelligent automated document retention schedules and legal holds to comply with global HR regulations and reduce risk exposure.

    Take a tour of the records retention process
  • Use audit trails to track document access and provide proof of secure handling when employees request their personal records under GDPR or CCPA regulations.

  • Prevent unnecessary exposure to unrelated employee files by aligning document access with SAP SuccessFactors and HCM organizational roles.

  • Use dashboards to monitor gaps in document completeness and catch overdue signatures or missing legal forms.

    Key features

    Deliver improved employee satisfaction with HR document management software that supports compliance and automation.

    SAP SuccessFactors integration

    Integrates document management software for candidate, employee, and new hire procedures to guarantee uniform communication and validation checks across the organization.

    Cloud-based HR content repository

    Centralizes HR files in the cloud to reduce paper handling, minimize loss or damage, and help teams quickly find records—saving time, effort, and storage costs.

    Full digital workflows

    Streamlines HR document handling with automated business workflows for bulk or individual approvals and signatures, underpinned by a comprehensive audit.

    Automated HR communication

    Accelerates the creation of employee documents to deliver accurate and personalized communication while eliminating keying errors.

    Intelligent retention and disposition

    Ensures compliance by automating retention policies created on employee life events—based on regional laws and company guidelines, eliminating manual tracking.

    Analytics and reporting dashboards

    Monitors activity, retention status, and compliance metrics with visual dashboards tailored to HR and legal needs.


    Integrations

    Ensure seamless employee services by integrating with the solutions that are already part of your HR processes.

    Docusign LogoDocuSign
    Salesforce LogoSalesforce
    ServiceNow LogoServiceNow
    Workday LogoWorkday
    AnswerModules LogoAnswerModules

    Accelerate the value of OpenText Content Management for SAP SuccessFactors

    Deployment

    OpenText offers deployment choice and flexibility for OpenText Content Management for SAP SuccessFactors.

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

      Premium Support

      Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

      OpenText Content Management for SAP SuccessFactors

      SAP logo

      SAP reduced document types by 96% and prepared for AI innovation in HR

      Learn more
      Scandinavian Airlines logo

      Scandinavian Airlines saves thousands of hours a year on HR-related people tasks

      Learn more
      Orica logo

      A global manufacturer gained a single, standard, consolidated source of truth

      Learn more
      Education customer story

      A nonprofit organization automates 3,000 new hires each year

      Learn more
      • OpenText pre-delivers integration capabilities for SAP SuccessFactors modules. These are out-of-the-box integrations that are fully certified and directly supported by SAP.

      • OpenText solutions can centralize digital employee files for fast access, personalized employee communication, audit-ready compliance, automated eDiscovery, and better legal risk management—offering broader, more advanced document management than SAP SuccessFactors' basic capabilities.

      • With OpenText Content Management for SAP SuccessFactors, you can choose fully managed hosting in 16 global data centers (MENA, EMEA, APAC, LATAM) with updates, performance, and security handled by OpenText—or deploy and manage your environment anywhere you prefer for full control and flexibility.

      • OpenText HR document management software integrates with SAP, digitizing employee files for secure, paperless access anywhere. Built-in GenAI boosts HR efficiency by streamlining tasks, freeing time to enhance the employee experience.

      • HR teams can easily create and manage templates and retention rules with OpenText HR document management software. The best practices are included in our Services Launch package. With proper training, teams become self-sufficient post go-live—cutting costs and enabling updates as needs change.

      • OpenText integration with SAP SuccessFactors offers HR professionals and legal teams a secure candidate and employee record disposal solution. It simplifies global, local, and regulatory requirements, reducing the risk of non-compliance and ensuring proper governance for all stored employee records.

      • Customers have access to four product releases per year. HR departments can choose which release and when to update their software—completed by the OpenText cloud services team. Thoroughly tested features and procedures prevent interruptions and guarantee continuity in HR activities.

      • OpenText global experts support implementation—assigning an onboarding manager from contract start to go-live and requiring certified consultants for setup. Training is available, and premium support can be purchased during or after deployment.

        July 21, 2025

        What’s new in OpenText Content Management for SAP SuccessFactors?

        See what was added in the latest product release!

        Read the blog
        July 15, 2025

        The new IDP for HR

        Learn how you can unlock operational efficiency for employee onboarding and more.

        Read the blog
        July 18, 2024

        Celebrating HR success and shaping the future

        Gain valuable insights from our HR customer roundtable.

        Read the blog

        Take the next step

        Empower your workforce with the right tools—get in touch to learn how.

        Contact OpenText