Solutions

Cloud Fax Solutions

Streamline secure data handling with cloud fax and digital fax solutions

Get the future of faxing report
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Choose a future-proof fax solution

See how OpenText cloud fax solutions supercharge fax capabilities

Have you started your cloud transition, but with aging digital fax solutions? These traditional systems are costly to maintain, insecure, and unable to scale with your ever-changing business needs. We have a solution.

Our cloud fax solutions OpenText™ RightFax™ Connect, OpenText™ Fax2Mail™ and OpenText™ XM Fax™ provide simple, cost-effective, tailored, and secure cloud-based alternatives to traditional fax machines and servers.

Key benefits of cloud-based digital fax solutions

Power modern business with a secure, cloud fax solution that integrates seamlessly into existing workflows and processes.

Read the position paper
  • Accelerate operations

    Automate processes and integrate with key enterprise applications to increase productivity and shorten business cycles.

  • Access crucial information

    Gain access to business-critical information and deliver it in a structured format to and from any location.

  • Increase security and compliance

    Leverage cloud or hybrid IT environments for secure, auditable information exchange and compliance with HIPAA and PCI DSS configurations.

  • Improve satisfaction and experience

    Create custom, cloud-enabled workflows to increase transaction speed with consistent, reliable and secure digital fax communications.

  • Unlock analytics and insights

    View historical fax data, including volumes, deliveries and exceptions, to gain full visibility and discover actionable insights.

  • Unify fax data and information

    Automatically extract text and metadata from fax-delivered documents to support organization-wide information capture and intelligent document processing.

Get your custom fax report
Modernize Fax Your Way

Looking to create a modern digital fax experience that best fits your business and its needs? OpenText™ can help! Take a moment to complete this survey to receive a customized report on the best way to move to a modern digital fax solution.

  • Evaluate your cloud fax options.
  • Modernize with scalable fax solutions.
  • Solve your information exchange challenges, quickly.
  • Enhance the security of your document delivery.
  • Improve your IT resource issues.

* Does your company (or your customers, partners, users) utilize fax?

* How important is fax to your business process 1-10 (10 being highest)?

* Our Fax Volumes have -

* Looking at your current fax process (ie number of steps to send a fax), how many steps do you, your customers / partners / users have to take in order to send a fax (think about things like walking up to fax machine (or MFP), logging in, finding the right name in an address book, making sure the fax was sent, receiving confirmation, ETC)?

* Do you have an existing digital fax vendor?

* If yes, who is your current vendor?

What do you like or dislike about them? (optional)

If you rely on ON-Prem digital fax software and your current vendor is retiring their On-prem fax solution and forcing you to move to cloud, are you interested in learning more about OpenText on-prem solutions? (optional)

* Do you or your customers, partners, users rely on copper phone lines (POTS lines) and fax machines / Multi-Function Printers (MFP’s) with analog fax kits?

* How many phone lines?

0 200

* How many fax machines?

0 200

* How many MFP with fax kits?

0 200

* Do you know the total approximate inbound fax volume (including customers, partners, users) per month?

* Do you know the total approximate outbound fax volume (including customers, partners, users) per month?

* Have you considered moving to a pure cloud fax solution that requires no internal IT hardware / no telephony backbone and no fax machines?

* If yes, would you like more information about OpenText Cloud fax solutions?

* How do you extract data from fax?

* If Ad Hoc or Automated, who do you use?

* Are there downstream processes / workflows that rely on the data contained in fax?

Do you have any issue with these processes (for instance, are they error prone, slow, causes delays or bottlenecks in processing information)? (optional)

Anything else you would like to share with us? (optional)

A graphical representation indicating a state of minimal concern.
Minimal Concern

Based on the information you provided, we have determined that your fax environment is in good shape. However, we know there are always areas for improvement! Hear from the University of Kansas Health System on their journey to optimization.

Our experts can help you create a plan for your business designed to maximize your team's productivity and improve your business process. We will contact you shortly with a custom roadmap designed specifically for your organization.

A graphical representation indicating a state of advisory concern.
Advisory Concern

Based on the information you provided, we have determined that your fax environment may need attention. This could be due to inefficient infrastructure, challenges with repetitive steps to send a fax, increasing volumes, or several other factors.

We’ve helped many organizations in similar situations modernize their fax and improve their business. Hear from the University of Kansas Health System on their journey to modernization.

Our experts can help you create a plan for your business at your pace with your needs in mind. We will contact you shortly with a custom roadmap designed specifically for your organization.

A graphical representation indicating a state of advisory alert.
Advisory Alert

Based on the information you provided, we have determined that your fax environment needs immediate attention. This could be due to the use of POTS Lines, older or retiring on-prem infrastructure, or a few other factors.

We’ve helped many organizations in similar situations modernize their fax and improve their business. Hear from the University of Kansas Health System on their journey.

Our experts can help you create a plan for your business at your pace with your needs in mind. We will contact you shortly with a custom roadmap designed specifically for your organization.

Business impacts of cloud fax

  • Compliance and security

    Compliance mandates require sensitive data to be securely shared. Manual data capture and routing puts data at risk. Securely capture, extract and route key data with a PCI DSS and HIPAA-compliant fax solution.

  • Document routing

    Faxes need to get to the right people in a timely manner. Legacy systems do not always allow the needed tagging and metadata, slowing delivery and creating bottlenecks. Leverage cloud fax to intelligently route documents.

  • Data preservation

    Organizations use fax to securely send and receive important data and information. Lost or misplaced documents can cause delays and negatively impact employee and customer experiences. Modernize secure digital fax to support business continuity.

  • Workflows

    Employees rely on faxed information to do their jobs. Manual data entry and other repetitive tasks reduce productivity and create inefficiencies and delays. Integrate cloud or hybrid faxes with workflows to streamline tasks.

Read the IDG Market Pulse

Leaders trust OpenText

See how customers are succeeding with cloud-based digital fax solutions.

See more success stories
The University of Kansas Health System logo

Complex care provider boosts fax transmission success rate to almost 100% with OpenText RightFax Connect

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OCHIN optimizes patient information exchange with secure, centralized and integrated fax solution

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Medical device provider prescribes enterprise fax solution powered by the OpenText Cloud

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U.S. medical group delivers secure and scalable hybrid cloud fax solution

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National insurance firm takes faxing to the cloud to increase productivity and lower costs

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US healthcare provider streamlines operations and sees annual cost savings of $500,000 with OpenText XM Fax

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Explore the components of the solution

Products

OpenText offers a variety of cloud-based options that enhance fax services.

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Cloud fax resources

Security in fax: Minimizing breaches and compliance risks

Read the position paper

Building secure communications resilience across the entire organization

Read the eBook

10 Key Considerations for selecting a cloud-based fax solution

Read the position paper

OpenText RightFax Intelligent Workflows

Watch the video

Hybrid Faxing with RightFax Connect

Watch the video

ZOLL Medical realizes scalability, security, and savings with OpenText RightFax

Watch the video

Why now is the time to move to a modern fax solution

Read the blog

Three use cases for cloud fax in financial services

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Transform inbound fax processes with automated capture

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Remote Managed Services for RightFax

Read the overview

OpenText RightFax Intelligent Workflows

Read the overview