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Document Management

OpenText Content Management (Extended ECM)

Link knowledge to processes with enterprise content management tools

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Can you find the information you need, when you need it?

Discover how you can seamlessly integrate enterprise content management software with your existing systems and processes for a unified view of your information—so you can improve control, ensure compliance, and keep your business agile.

See how to make better decisions by finding the information you need, faster

OpenText™ Content Management (Extended ECM) is a flexible, cloud-ready solution that integrates best-in-class enterprise content management with key applications like SAP®, Salesforce®, Microsoft®, and Guidewire. Give teams quick, secure access to information they need, so they can easily collaborate, manage workflows, and maintain compliance. There’s even an AI content assistant to help them find what they need faster to make informed decisions.

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Why OpenText Content Management?

Discover why organizations trust OpenText Content Management to drive significant ROI, reduce operational costs, and streamline business processes with greater speed, efficiency, and scalability.

  • 310%
    potential ROI[1]
    Realize incredible returns—Forrester estimated large organizations could see a 310% ROI from OpenText Content Services Private Cloud Platforms.
  • $1.9 million
    costs saved[1]
    Save big in fees, services, and internal labor avoided with infrastructure modernization, with savings potentially in the millions.
  • 95%
    time savings[1]
    Potentially experience significant time savings per business process by the third year of using OpenText Content Services Private Cloud Platforms.

Use cases

Learn how enterprise content management helps teams in HR, sales, engineering, government, and insurance do more with less by making critical information easier to find, speeding up daily tasks, and helping meet compliance rules across the organization.

  • Streamline finance, HR, and operations with purpose-built solutions for the SAP ecosystem. Improve compliance, automate key processes, and give users secure access to the documents they need, right within the tools they already use.

    Explore SAP integrations

  • Accelerate sales, onboarding, and contract cycles by integrating content with Salesforce to enable automation, simplify collaboration, and provide AI-powered insights that improve customer experiences and drive growth.

    Explore Salesforce integrations

  • Strengthen collaboration, automate routine tasks, and ensure compliance by integrating content management into Microsoft 365, enabling governance and simplifying access to business-critical information.

    Explore Microsoft integrations

  • Maintain public sector records, forms, and policies in a secure, auditable environment that meets regulatory mandates—like FedRAMP, Protected B, and IRAP—while delivering faster, more reliable services and improving experiences for all constituents.

    Explore government document management

  • Speed up engineering projects and operations, improve collaboration, reduce risk, and protect IP with secure access to technical content, automated workflows, and integration with design and asset management systems.

    Explore engineering document management

  • Ensure compliance, reduce errors, and enable faster decisions across lines of business using Guidewire integration to centrally manage critical policy and claim documentation.

    Explore insurance document management

    Key features

    OpenText Content Management offers scalable tools for enterprise content management to strengthen compliance, boost productivity, and support digital transformation needs for organizations across industries.

    Document management

    Centralizes the capture, organization, and management of any file type with version control, editing, annotation, redaction, and publishing.

    Business workspaces

    Uses pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal—granting fast access to relevant content.

    AI content assistant

    Transforms knowledge work by putting chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips.

    Enterprise applications integration

    Bridges silos to let information flow seamlessly across business processes driven by enterprise applications such as SAP, SAP SuccessFactors, Salesforce, Guidewire, and Microsoft 365.

    Workflow and automation

    Minimizes the need for point solutions with a configurable framework to automate low-value tasks, refocusing valuable resources on business goals.

    Information governance and records management

    Protects content with nine permission levels, legal holds, audit trails, Azure® Information Protection integration, and certifications like US DOD 5015.02, FedRAMP, Protected B, IRAP, and more.

    Business process library

    Streamlines implementation with pre-configured solutions for sales, customer service, procurement, contract management, projects, enterprise asset management, real estate management, and more.

    Document generation

    Automates high-volume, complex document creation using intelligent templates and metadata from enterprise applications, ensuring documents are secure and ready for business processes.

    Read the product overview

    How to buy

    OpenText Content Management offers simple plans purpose-built to address three common use cases, empowering teams to work efficiently, integrate enterprise systems, and securely share content. Choose the right plan for you for fast time-to-value.

    Swipe to see more ExpressPremiumUltimate

    Bridge information silos, improve processes, and strengthen governance.

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    Seamlessly connect content to enterprise applications.

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    Define, optimize, and automate repeatable business processes.

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    Simplify long-term data compliance and IT operations and accelerate migration to the cloud.

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    Optimize data quality, accuracy, and insight for any organization.

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    Enhance your content services platform with industry and departmental solutions.

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    Understand and action organizational knowledge with AI-powered content management solutions.

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    Explore simple, tailored pricing plans

    Accelerate the value of OpenText Content Management

    Add-Ons

    Maximize your investment in OpenText Content Management with powerful add-ons.

    Industry Extensions

    Enhance your enterprise content management platform with industry solutions and integrations.

    Deployment

    OpenText offers flexible deployment options for OpenText Content Management.

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    Accelerate knowledge and skills and build connections for insight and support.

    Premium Support

    Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

      Communities

      Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

        Certifications

        Ensure your enterprise content management software meets global compliance standards to secure data, manage records, and protect content in regulated environments.

        OpenText Content Management resources

        DFA Logo

        Milk cooperative moves towards paperless operations in the cloud

        Learn more
        Warba Bank Logo

        Bank optimizes customer service and strengthens regulatory compliance

        Learn more
        Drogeria Market Logo

        Major retailer digitizes millions of documents annually to enhance collaboration

        Learn more
        Binders Logo

        Construction company speeds up processes and eliminates paper documentation

        Learn more
        Wildwaters Logo

        Real estate group accelerates data sharing and boosts employee productivity

        Learn more
        Dobeles Dzirnavnieks Logo

        Food producer facilitates business growth with agile, integrated operations

        Learn more
        Western Midstram Logo

        Oil and gas company eliminates silos and simplifies compliance

        Learn more
        Harris County Logo

        County government digitizes records and streamlines services for its residents

        Learn more
        See more success stories

        Level up your OpenText Content Management investment with advanced video management

        Watch the webinar

        Efficiency unlocked: Automate repetitive tasks with OpenText Content Management bots

        Watch the webinar

        Level up your OpenText Content Management investment with advanced video management

        Watch the webinar

        Efficiency unlocked: Automate repetitive tasks with OpenText Content Management bots

        Watch the webinar

        • Enterprise content management helps organize, store, and manage business documents. It makes it easier to find, share, and protect information across teams, helping companies work faster and stay secure.

        • Enterprise content management software offers tools to store, organize, and secure information. Core features often include version control, search, access permissions, records management, workflow automation, and an AI content assistant so knowledge workers can find the right information fast.

        • Content integrations deliver content in context—placing the right documents inside the tools people already use, like SAP, Salesforce, Microsoft 365, and Guidewire. This helps knowledge workers save time, reduce errors, and stay focused without switching apps.

        • These tools incorporate information governance software to help businesses follow industry and governmental standards while reducing time spent on manual tasks. They keep documents secure, track changes, and make sure only the right people see the right documents at the right time.

        • All industries benefit from enterprise document management. Engineering document management helps teams track plans and drawings. Government document management supports secure records, compliance, and regulatory needs. Document management for insurance centralizes policy and claim content.

        • Start by looking at your team’s needs, processes, and goals. The best document management solutions fit how you already work by supporting things like collaboration, compliance, and integrations with key business systems. Avoid one-size-fits-all tools that require major changes to the way you work.

        • OpenText offers AI-enabled, scalable enterprise content management with deep integrations and flexible deployment. Unlike Hyland, it delivers embedded AI, a modern architecture, and continuous innovation, helping organizations streamline content and drive digital transformation.

          May 1, 2025

          What’s new in OpenText Content Management

          Learn about new innovations in the latest release and the value they bring to your business.

          Read the blog
          April 22, 2025

          Improved process productivity requires content integration

          Discover how integrated content boosts productivity across key business functions.

          Read the blog
          March 26, 2025

          OpenText is a leader in document management

          OpenText has been named a document management leader by Forrester, Gartner, and IDC.

          Read the blog
          March 18, 2025

          Unleash the power of an AI content assistant

          See how an AI content assistant elevates how you interact with and discover new value from content.

          Read the blog

          Key findings from the study include ROI of 310%; Benefits Present Value of $24.31 million; Net Present Value of $18.37 million; Payback in 12 months.

          Businesses need a strategy to manage risks like data breaches, inefficiencies, and missed opportunities. By modernizing content services, they can save millions. The Forrester Total Economic Impact™ of OpenText Content Services Private Cloud Platforms study shows how OpenText private cloud platforms drive cost savings and support digital transformation.

          Download the study

          Take the next step

          Get the right information at the right time—every time. Explore how OpenText Content Management can help your teams work smarter, stay compliant, and make more informed decisions.

          Talk to a content expert

          How can we help?

          Footnotes

          Footnote

          1. [1]Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024