OpenText Process Automation
Maximize efficiency with AI-powered process automation software
Your guide to business process automation successRead the research paper
Lack of business process automation holding you back?
Disconnected, manual processes slow teams and drain energy. Without clear visibility, it’s difficult to improve workflows, especially when custom app development and expensive technical resources lead to mounting technical debt and innovation delays.
Why OpenText Process Automation?
Simplify complex work with an intelligent platform to automate processes, integrate content, and optimize operations at enterprise scale.
- Unified
Eliminate silos with integrated process and content automation
Streamline operations and boost team productivity with an OpenText solution that natively connects process automation with content management. - Agile
Empower users to build and adapt solutions with GenAI
Create and scale applications faster with Developer Aviator for low-code, AI-assisted development and fewer IT bottlenecks. - Secure
Built-in governance and real-time insights you can trust
Ensure enterprise-grade security, privacy, and compliance while gaining actionable insights across workflows from one dashboard.
The design of our processes had been done with the objective of reducing manual effort. The 18 workflows that we identified for digitization will yield us the benefit of that reduced effort.
Read the customer story
This OpenText customer-centric integration will help maximize our operational efficiencies across different lines of business and locations, which in turn helps lower expenses and strengthens our business infrastructure.
Read the customer story
Our customers demand a dynamic digital experience from us as an insurance company. Shifting our operations to a digital-first approach using OpenText [Process Automation] and OpenText Content Suite has helped us manage our rapid growth while continuing to scale our high-level of customer service.
Read the customer story
Use cases
Transform manual processes at scale—across every industry—with business process automation software. Save time and improve collaboration and efficiency with an AI-powered, low-code development platform.
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Reduce cycle time and improve accuracy by digitizing manual tasks, routing cases, and integrating with policy admin systems—streamlining claims, underwriting, and policy issuance.
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Enable fast and compliant resolution of citizen requests, data privacy cases, and policy feedback by managing case lifecycles and approvals through a centralized, auditable platform.
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Drive high-volume operations with real-time processing and maximum efficiency by unifying systems and automating workflows across trade finance, foreign exchange, payments, and dividends.
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Boost productivity, standardize processes, and seamlessly connect teams and partners on a unified platform by automating workflows across purchasing, compliance, IT, and maintenance.
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Accelerate investigations and ensure proactive financial governance by automating AML processes, enabling real-time alerts, and integrating with regulatory systems.
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Enhance accuracy and operational efficiency through automated end-to-end procurement and invoicing processes—standardizing purchase orders, streamlining approvals, and integrating finance systems.
Key features
Unlock the power of business process automation with OpenText Process Automation to deliver speed, visibility, and seamless connectivity.
AI-powered development platform
Offers flexible development options, allowing technical users to use pro-code for complex scenarios, while business users can use AI-driven Developer Aviator and no-code/low-code tools.
Watch the demo
Process orchestration
Streamlines diverse processes, drives real-time visibility, and orchestrates operations at scale with intelligent optimization and control.
Secure access
Keeps your teams connected and secure with device-agnostic access and enterprise-grade deployment. Offers FedRAMP®-certified environments and built-in compliance tools for regulated industries.
Read the FedRAMP-solution blog
Process insights
Allows users to analyze process performance in real time, find bottlenecks, and act quicker with built-in reports, custom dashboards, and advanced analytics.
Content management integration
Empowers users to leverage natively connected document management solutions and business apps to rapidly access relevant process information, reduce context switching, and accelerate decisions.
Adaptive automation
Enables users to quickly adapt with dynamic case management, automated decisions, and intelligent document processing—simplifying complex processes and speeding up business outcomes.
Accelerate the value of OpenText Process Automation
Add-ons
Enhance your end-to-end process experience with add-ons that streamline work, remove friction, and create a seamless, efficient environment for your teams.
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Enable seamless access to contextual content with integrated OpenText™ Document Management systems, powered by AI
Break down silos and keep teams aligned with instant access to up-to-date documents within every process. Deliver the right content to people quickly and securely, helping them make faster decisions, collaborate smoothly, and keep work moving
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Take proactive steps to improve process outcomes with integrated OpenText™ Intelligence
OpenText Intelligence, powered by AI, delivers real-time visibility into workflows, helping you spot issues early, make smarter decisions, and continuously improve process outcomes
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Extract essential information effortlessly with integrated OpenText™ Capture to drive accurate, timely process management
OpenText Capture extracts essential data from incoming documents and feeds it directly into your workflows. This integration reduces manual effort, eliminates delays, and keeps your processes running smoothly from the start
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Speed up approvals, ensure compliance, and boost collaboration in process automation with integrated OpenText™ Core Signature
OpenText Core Signature accelerates approvals with secure, compliant e-signatures. Empower teams to sign and move forward faster, reduce paperwork, and collaborate confidently without disrupting the process automation flow
Integrations
Break down silos across business applications and keep processes flowing with connected systems.
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SAP® S/4 HANA
Enhance efficiency, accuracy, compliance, and cost savings by automating SAP business processes
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Salesforce®
Streamline sales processes for improved customer experience, sales effectiveness, and efficiency
Deployment
OpenText offers deployment choice and flexibility for OpenText Process Automation.
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Your cloud, your control
OpenText Private Cloud
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Free up resources, optimize performance and rapidly address issues
OpenText Off Cloud Managed Services
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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Explore learning paths tailored to your specific role to ensure OpenText systems are successfully implemented, managed, and maintained across your organization
Training for analysts, business administrators, developers, and administrators
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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Connect with peers and experts in the OpenText Process Automation community
Ask questions, share insights, and stay up to date with the latest on process automation. The OpenText Process Automation community gives direct access to fellow users, product experts, and best practices to help you build smarter solutions faster
Certifications
Built for trust and assurance, OpenText Process Automation meets leading standards for security, compliance, and reliability.
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Trust OpenText Process Automation with FedRAMP-authorized cloud for government-grade security
OpenText™ Cloud for Government meets FedRAMP standards, ensuring trusted, secure process automation for public sector organizations. Rely on a platform built for compliance, data protection, and mission-critical performance
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
OpenText Process Automation resources
OpenText Process Automation
Read the product overviewYour simple guide to getting business process automation right
Read the research reportOpenText Business Process Automation
Read the solution overviewOpenText Process Automation
Read the product overviewYour simple guide to getting business process automation right
Read the research reportOpenText Business Process Automation
Read the solution overview
Expedite solution development with AI-enabled Developer Aviator
Watch the video
Handle complex processes with flexible automation from OpenText Process Automation
Watch the video
See how Huhtamaki boosted efficiency by automating financial processes with OpenText
Watch the video
Empower teams to solve business challenges faster with the OpenText low-code platform
Watch the video-
Business process automation works best for repetitive tasks that rely heavily on information. Process automation software optimizes fragmented processes, reduces manual work and errors, and helps knowledge workers make quicker, data-driven decisions by presenting the right info at the right time.
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Functions like HR and finance benefit most, as their processes span many systems and teams. Process automation software integrated with AI-powered document handling and RPA breaks silos, speeds up decisions, and presents relevant information quickly, making work smoother and more connected.
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Low-code platforms speed up innovation by letting teams build and launch customized business applications without deep coding expertise. They reduce costs, ease the technical burden, and help connect old and new systems, making modernization faster and simpler.
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The best teams mix business users, citizen developers, and pro developers. With an AI-enabled, low-code platform, they can build faster together. Establishing an automation center of excellence (CoE) adds structure, helping scale efforts and sharing best practices across the company.
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Automation projects impact people, process, and performance. Important indicators include time saved, error reduction, faster turnaround, and user adoption. Reviewing employee experience, visibility, and whether the process now runs more smoothly and supports smarter decisions is also helpful.
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Modern enterprise-grade platforms protect sensitive data and control who can access what. They also follow strict industry standards like FedRAMP and ISO, offering secure and scalable automation solutions even for highly regulated industries.
What’s new in OpenText Process Automation
Discover new ways to automate faster and smarter with quarterly updates.
Read the blog
Empower business users to spin up apps with AI-assisted development
Learn how to embrace AI-led, low-code development safely and scale as necessary.
Read the blog
Business process automation: The secret weapon of successful businesses
Unlock success with strategic business process automation insights.
Read the blog
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