OpenText Exstream for Salesforce
Automate high-quality, personalized customer communications
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Overview
OpenText™ Exstream™ for Salesforce® integrates directly into Salesforce environments to generate personalized content for engaging, compelling experiences across all channels. Simplifying the customer communications process, the solution helps users quickly determine the type of document to generate and the most appropriate channel to reach customers or partners.
Why choose OpenText Exstream for Salesforce?
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A single app available on the Salesforce AppExchange
Evaluated by Salesforce for security compliance and regularly updated by OpenText.
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Implement an enterprise-wide strategy
Generate consistent, brand-positive communications that unify enterprise strategies.
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Extensive customization and scalability
Design new business processes in Salesforce or simply integrate existing processes into Exstream.
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Configurable and fully flexible
Easily configure processes from basic to advanced use cases, with no coding required.
How Exstream for Salesforce can benefit business
Author, check and deploy informed, personalized communications and review historic correspondence without ever leaving Salesforce.
Read the overview-
Increase and automate personalization
Drive greater customer engagement with optimized operational content and processes.
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Reduce sales and service cycle times
Access a single repository with approved templates to generate, revise, repurpose and personalize content for new sales and upsell opportunities faster.
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Ensure brand consistency
Design consistent experiences that engage customers, nurture rewarding relationships and create brand loyalty at every step of the decision journey.
Features
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User interface support
Get dedicated support for Sales, Service and Financial Services Clouds. -
Automate process builds and flows
Configure Salesforce tools to generate content automatically based on triggers and events within CRM processes.
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Enhanced template selection
Search, browse and filter available templates in the Salesforce interface to choose the most appropriate communication method. -
Multilingual interface and support
Support users in their preferred language and time zone.
Take advantage of OpenText and partner services
Deployment
OpenText offers deployment choice and flexibility for Exstream for Salesforce.
- Extend your teamOff Cloud, on-premises software, managed by your organization or OpenText
- Run anywhere and scale globally in the public cloud of your choiceOpenText Public Cloud (Multi-Tenant SaaS)
- Accelerate cloud strategies with OpenText cloud expertsOpenText Private Cloud (Single Tenant) on OpenText Cloud, AWS, GCP, or Azure
Professional Services
Accelerate implementation, adoption and performance with Professional Services.
- Your journey to successOpenText Professional Services
- Drive deeper product adoption and richer engagementCustomer Success Services
- Accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
Partners
OpenText helps customers find the right solution, the right support and the right outcome.
- Search OpenText's partner directoryFind a Partner
- Industry leading organizations that enhance OpenText products and solutionsStrategic Partners
- Build better software productsOEM Solutions
- Explore OpenText's Partner solutions catalogApplication Marketplace
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
- Meet the demands of all types of users for effective adoptionLearning Services
- Unlimited access to training with personalized tiers to fit your needsLearning Subscriptions
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
- Explore ideas, join discussions and networkOpenText’s forums
