OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
Get AI-ready and transform your data into structured, accessible, optimized information
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
See how thousands of companies around the world are succeeding with innovative solutions from OpenText™
Our people are our greatest asset; they are the life of the OpenText brand and values
Learn how we aspire to advance societal goals and accelerate positive change
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Explore scalable and flexible deployment options for global organizations of any size
Local control. Global scale. Trusted AI
Your cloud, your control
Free up resources, optimize performance and rapidly address issues
Run anywhere and scale globally in the public cloud of your choice
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Predict, act, and win with real-time analytics on a smarter data platform
Give users access to the answers they need, faster and easier, with multi-repository AI-based search that lets you contextualize everything from clicks to conversations
Connect once, reach anything with a secure B2B integration platform
Reimagine knowledge with AI-ready content management solutions
Supercharge intelligent workspaces with AI to modernize work
Integrated cybersecurity solutions for enterprise protection
Purpose built data protection and security solutions
Reinvent threat hunting to improve security posture with the power of agile AI
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Reimagine conversations with unforgettable customer experiences
Get the clarity needed to cut the cost and complexity of IT operations
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
Build custom applications using proven OpenText Information Management technology
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Protect what matters, recover when it counts
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Break free from silos, streamline processes, and improve customer experiences with secure information management for AI
Improve efficiency, security, and customer satisfaction with OpenText
Run processes faster and with less risk
Achieve digital transformation with guidance from certified experts
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Information is the heartbeat of every organization. We build information management software so you can build the future
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Discover flexible and innovative offerings designed to add value to OpenText solutions
Discover the resources available to support and grow Partner capabilities
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Explore detailed services and consulting presentations, briefs, documentation and other resources
Garden care manufacturer finds savings by eliminating legacy apps and switching to OpenText™ Core Content Management and OpenText™ Core Capture
Like many large corporations, ScottsMiracle-Gro relies on multiple back-office systems, including SAP and Salesforce solutions, and generates a constant flow of business-critical documents, each of which must be managed, directed, processed, and stored.
Mani Velayudhan, director of SAP operations at Scotts, remarked, “Over time, we had built a complex web of application integrations, and we had gradually acquired seven different content-management solutions—some of which were out-of-support. While functional, without a unified platform for records, compliance, capture, and workflow, our administration effort and operating expenses were rising.”
As part of the company’s digital transformation vision, ScottsMiracle-Gro planned to migrate to SAP S/4HANA solutions, moving away from on-premises infrastructure towards cloud-based operations. Similarly, the company wanted to move to software-as-a-service (SaaS) solutions to enable a closer match between workload volume and operational expenses.
Velayudhan continued, “With the imminent prospect of migrating to SAP S/4HANA, we aimed to streamline operations, improve enterprise workflow, and cut costs.”
Once we had shown the quick wins, more departments wanted to come on board, and we’re already looking at other business units where OpenText Core Content Management and OpenText Core Capture can add value.
ScottsMiracle-Gro implemented OpenText Core Content Management: an easy-to-deploy, cloud-based content management system that helps the company drive its cloud and SaaS strategies, streamline and simplify operations, and reduce expenses.
AI-powered cloud content management that seamlessly integrates into crucial business applications
Information capture public cloud SaaS application using continuous machine learning to automate intelligent file classification and data extraction
Achieve business objectives and maximize ROI through a people-centric approach to offering personalized strategic advice, support, and solutions
ScottsMiracle-Gro aimed to boost user productivity by reducing the time people spent hunting for information, with a 360-degree view of content in a single interface. The company’s vision was a unified content management solution that would improve information governance, with streamlined operations to reduce administration workload.
The selection criteria included shifting to cloud and SaaS solutions whenever possible to align with the company’s cost-reduction targets. At the time, the company was spending a significant amount on licenses for legacy document management apps.
The project also gained urgency, as it was important to reduce the workload on the IT team in preparation for the company’s imminent move to SAP S/4HANA.
ScottsMiracle-Gro implemented OpenText Core Content Management—a SaaS content management solution that aligned fully with the CIO’s vision and criteria, offering a rapid roll-out timeline as well as seamless integration with SAP S/4HANA. In just eight weeks, OpenText Professional Services completed the implementation and migrated the existing content and archives using OpenText ContentBridge.
To provide a smooth user experience, they configured Ping Identity® to enable single-sign-on for all Microsoft Active Directory users. In addition, the team deployed OpenText Core Capture—a SaaS solution that intelligently automates file classification and data extraction through continuous machine learning.
With the upcoming SAP S/4HANA transformation in mind, ScottsMiracle-Gro deployed OpenText Archiving and Document Access for SAP Solutions. This solution supports all SAP interfaces and archiving models for SAP ECC™ and SAP S/4HANA, in readiness for the SAP project.
Velayudhan commented, “By ourselves, we would not have had the expertise or resources to migrate to OpenText Core Content Management. OpenText was easy to work with and very responsive.”
ScottsMiracle-Gro also uses Google solutions to support key business processes and is considering leveraging the OpenText Core Content Management integration with Google Workspace™ as a way to provide complete document visibility across the enterprise.
With OpenText Core Content Management, ScottsMiracle-Gro can evaluate generative AI solutions, like OpenText Aviator, to summarize documents, collate reports, and extract data, enabling our people to spend more time on innovation, which is where we want to be.
With OpenText Core Content Management, the company has streamlined and strengthened document management, eliminated unsupported apps, cut costs, enhanced security, and reduced IT workload in readiness for the SAP S/4HANA transformation.
With OpenText, the company has taken the opportunity to restructure its document management with intelligent document processing— adding extracted metadata to thousands of documents to make them searchable.
Velayudhan remarked, “Overall, introducing OpenText Core Content Management and OpenText Core Capture has been a huge success. The unified, searchable document store has features that the business units, particularly Legal, really like. Once we had shown the quick wins, more departments wanted to come on board, and we’re already looking at other business units where OpenText Core Content Management and OpenText Core Capture can add value.”
Consolidating metadata-enriched records to a single document repository has not only made it faster and easier to find information—it has also empowered Scotts to drive significant cost-savings by decommissioning redundant legacy systems.
“As soon as we were ready, we retired the seven previous applications, resulting in immediate and significant savings,” said Velayudhan.
Leveraging the built-in data governance capabilities of OpenText Core Content Management, Scotts has gained a structured, automated, and transparent way to manage its enterprise information lifecycle.
The company’s team is already planning its future, taking advantage of intelligent document processing, automation, and machine learning. Velayudhan concluded, “With OpenText Core Content, we can evaluate generative AI solutions, like OpenText Aviator, to summarize documents, collate reports, and extract data, enabling our people to spend more time on innovation, which is where we want to be.”