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Business Process Management

Deliver process-based applications that empower people to get work done

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  • Overview
  • Business Needs
  • Products
  • Resource Center

Overview

Business Process Management Overview

In today’s global economy, there continues to be a relentless push for greater agility with existing or fewer resources. OpenText Business Process Management (BPM) delivers improved business insight, higher process velocity, and greater desired business impact through strategic planning, automation, and optimization of business processes. Our process and case management solutions empower your people to work more efficiently, improve the orchestration of complex processes, and outperform your business goals with real-time business insight.

Featured Products

OpenText™ Process Suite Platform

OpenText Process Suite Platform puts the business in direct control of their processes and fosters alignment between business and IT, resulting in tangible benefits for both. Process Suite Platform offers one platform, accessed simply through a web browser and built from the ground up to be truly multi-tenant and to support all of the deployment models required for on-premise, private or public clouds

  • Deliver applications faster with a complete range of integration, process and application design capabilities in a single platform
  • Increase agility and flexibility with an extensive library of out-of-the-box connectors, a cloud ready enterprise service bus, and business process centric orchestration of cloud services.
Learn More

OpenText MBPM

OpenText MBPM delivers the insight, power and agility you need to make your vision for business improvement a reality. Companies today not only want to increase their effectiveness and efficiency but to also become more capable of change.

  • Interfacing with a more agile, intelligent business process platform that integrates the underlying applications and information
  • Providing improved business insight across process execution
  • Designing processes rapidly that deliver competitive differentiation, without the constraints imposed by legacy systems
  • Taking advantage of personalized user experiences that offer the latest social, mobile, and cloud based technologies
Learn More

OpenText Process360 for Sharepoint

While Microsoft SharePoint provides basic workflow capabilities to support simple processes such as document approval, companies turn to enterprise business process management suites (Process360) when they need to automate and optimize business-critical processes.

  • Orchestrate content-rich process execution across the organization
  • Deliver enterprise-class process management applications on top of the SharePoint platform
  • Kick off processes after documents arrive into SharePoint (e.g., invoices or claims) or as other content-related events occur (e.g. verify credit rating, review customer order)
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Business Needs

Business Needs

Process Suite

To date, most BPM deployments have been sold as point solutions. Workflow, BPM and Case Management systems were all implemented to solve particular pain points. While this has been successful, and indeed OpenText has hundreds of customers who have solved major business issues as a result of such implementations, it also has its limitations. The reality is that organizations have purchased, developed with, and are maintaining multiple process automation capabilities to solve those pain point problems.

As organizations seek to increase agility, and respond to changing market demands, they require systems that change quickly too. The typical cycle for change in business operations is 3-6 months, whereas business strategy only changes 1-2 years, so changes in LOB course corrections are not readily reflected in strategy.Combine this with the average change cycle for core software solutions and IT infrastructure at 6-10 years, and you start to see the problem. By the time a process automation solution is rolled out to the business group, the needs have often changed and the system is not considered effective or successful. In order to respond more effectively, IT teams need tooling that allows them to move from crafting to configuring (and re-configuring) solutions.

The tooling also needs to support all the different types of process scenarios, from simple workflow, through document flow, system-to-system automation, on to full-blown BPM and Case Management scenarios. This reduces development overhead, as well as support and training costs.

The 21st century has already seen more disruption in how people work than arguably the past 50 years, and we appear set to take a quantum leap in managing the way our staff and customers expect to interact with us. In the era of the “millennial worker” and bring-your-own-device (BYOD) workplaces, we have workers that actually want to mingle their work lives and personal lives online.Managers must provide systems that work the way they work, meaning integrating social and mobile interfaces and collaboration capabilities inherent in the systems they use.

With comprehensive support for all different process styles, a library of pre-built components, and optional technical add-ons, the OpenText Process Suite provides all that you need in a single platform. The result is operational agility and speed that helps organizations compete more effectively, and the mobile and social capability that ensures your systems can respond to the business needs of the next decade.

Products

Business Process Management Products

OpenText™ Process Suite Platform

OpenText Process Suite Platform puts the business in direct control of their processes and fosters alignment between business and IT, resulting in tangible benefits for both. Process Suite Platform offers one platform, accessed simply through a web browser and built from the ground up to be truly multi-tenant and to support all of the deployment models required for on-premise, private or public clouds

  • Deliver applications faster with a complete range of integration, process and application design capabilities in a single platform
  • Increase agility and flexibility with an extensive library of out-of-the-box connectors, a cloud ready enterprise service bus, and business process centric orchestration of cloud services.
Learn More

OpenText MBPM

OpenText MBPM delivers the insight, power and agility you need to make your vision for business improvement a reality. Companies today not only want to increase their effectiveness and efficiency but to also become more capable of change.

  • Interfacing with a more agile, intelligent business process platform that integrates the underlying applications and information
  • Providing improved business insight across process execution
  • Designing processes rapidly that deliver competitive differentiation, without the constraints imposed by legacy systems
  • Taking advantage of personalized user experiences that offer the latest social, mobile, and cloud based technologies
Learn More

OpenText Process360 for Sharepoint

While Microsoft SharePoint provides basic workflow capabilities to support simple processes such as document approval, companies turn to enterprise business process management suites (Process360) when they need to automate and optimize business-critical processes.

  • Orchestrate content-rich process execution across the organization
  • Deliver enterprise-class process management applications on top of the SharePoint platform
  • Kick off processes after documents arrive into SharePoint (e.g., invoices or claims) or as other content-related events occur (e.g. verify credit rating, review customer order)
Learn More

Resource Center