Support

Connectivity Support Statements

Achieving compliancy through product certification requirements in global markets, and product support notifications.

Compatible with Windows 10 This article explains which Connectivity products have been tested with Windows 10, as well as any known issues.
Compatible with Windows 8 OpenText is committed to supporting customers running Windows 8.
Citrix Ready OpenText Exceed™, OpenText HostExplorer™ and OpenText Secure Shell are proven solutions for Citrix XenApp.
VMWare Support Statement Please read this support statement to understand OpenText Connectivity Solutions Group's position in supporting customers who install the software solutions on VMware platforms.
3D Desktop Support This support statement discusses the current state of 3D composite desktop support with the Exceed products and suggests several solutions / workarounds for common issues.
FIPS 140-2 You take security seriously and so do we. This section provides an overview of FIPS 140-2 validation in the connectivity product suite.
IPv6 Support The IPv6 protocol provides virtually limitless address space that will never run out. The protocol is used by government, universities, and private sector companies that require consistent access to Internet for smooth and interrupted delivery of their services or products.
Licensing and Compliance This section provides information about the End User License Agreement (EULA) for your Connectivity products, as well as information about license tracking and auditing policies.
Section 508 Section 508 was introduced in 1998 as an amendment to the US Rehabilitation Act of 1973 to eliminate barriers in information technology for people with disabilities.