OpenText Content Management for Government
Manage public sector records with government-ready document management
Want to serve citizens with confidence?
Agencies are buried in paper, siloed systems, and shifting compliance rules. Bring control and clarity to your agency—digitizing content, ensuring accountability, and improving citizen service delivery.
Why OpenText Content Management for Government?
Rely on secure, compliant, and cloud-ready government document management software—built for public sector modernization.
- Secure
FedRAMP authorized
Ensure high-trust deployments with FedRAMP and Protected B compliance, encrypted access controls, and audit-ready logging. - Complete
End-to-end content lifecycle
Manage the full lifecycle—from capture to retention—with automated workflows that support digital government at scale. - Tailor-made
Built for public sector needs
Address unique government requirements like case management, correspondence, and zero-click compliance with purpose-built tools.
Use cases
47% of employees spend one hour per day searching for information needed to do their jobs.[1] Digitizing operations improves collaboration, reduces complexity, and ensures agency-wide compliance.
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Organize electronic case files and records to reduce physical storage, boost accessibility, and support compliance with government retention policies.
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Accelerate government workflows like grant, procurement, and HR processes to reduce manual effort, increase accuracy and consistency, and improve service delivery.
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Automatically comply with government records management, retention rules, and audit trails to maintain transparency, meet legal mandates, and prepare for internal or external audits.
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Use AI-powered scanning to automatically connect paper records to workflows or archives, reducing costs tied to physical storage and enabling easier access and long-term preservation.
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Provide faster, more accurate responses to constituent requests by giving staff secure, centralized access to case information and documents in real time.
Key features
Enhance public sector services with government-ready case management empowered by cloud flexibility, process automation, data security, and intelligent capture.
Records management
Supports structured digital case management with file plans, metadata, and records governance built for government.
Collaborative workspace
Provides users with a unified dashboard to access assignments, workflows, and cases with full context and visibility.
Workflow and task management
Automates formal and ad hoc workflows to route case files or e-correspondence, manage reviews, and accelerate approvals.
Intelligent capture and classification
Scans, extracts, and classifies content using government compliance standards and AI-powered OCR to ensure correct routing and organizational tagging.
Correspondence generation and distribution
Generates and distributes citizen communications using built-in templates and multiple channels to speed service delivery.
Secure viewing and redaction
Views and annotates documents in any format—including Word, PDFs, Google Docs, and others—with redaction tools for protecting sensitive data and reducing risk.
Flexible deployment
Deploys where needed—on-premises or on private or public cloud—fully authorized in support of FedRAMP and Protected B cloud security standards.
Version control
Tracks user activity and content changes in real time, employing tamper-proof audit trails to maintain accountability and compliance.
Integrations
Microsoft
SAP
SalesforceSAP Success Factors
Workday
ServiceNowAccelerate the value of OpenText Content Management for Government
Certifications
Employ government-ready technology that’s fully authorized on the FedRAMP marketplace and certified to process Protected B data.
Add-ons
Extend your government document management with OpenText add-ons.
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Effectively manage the lifecycle of controlled documents
Optimize operations, improve compliance, and enable accurate decision-making with a platform that allows users to manage the lifecycle of controlled documents and compliance
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Reach new heights in productivity with a secure AI content assistant
Find business content faster and eliminate manual tasks with an AI-powered content assistant
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Maximize efficiency with AI-powered, FedRAMP-authorized process automation software
Deliver seamless digital experiences, adapt to changing market expectations, improve efficiency, and manage risk with a low-code development platform
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Optimize quality control with an adaptable, pre-configured quality solution
Streamline compliance, improve process and service quality, and improve collaboration with comprehensive quality control
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Gain insights with knowledge discovery for any repository or format
Easily find and understand your unstructured data using AI and machine learning
Deployment
OpenText offers deployment choice and flexibility for OpenText Content Management for Government.
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Run anywhere and scale globally in the public cloud of your choice
OpenText on public cloud
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Free up resources, optimize performance and rapidly address issues
OpenText Off Cloud Managed Services
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Your cloud, your control
OpenText Private Cloud
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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Meet the demands of all types of users for effective adoption
Learning Services
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Unlimited access to training with personalized tiers to fit your needs
Learning Subscriptions
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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Explore ideas, join discussions, and network
OpenText’s forums
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
OpenText Content Management for Government resources
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The government content management platform is designed to streamline content management and compliance for government agencies, ensuring the efficient handling of documents (government document management) and regulatory adherence.
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OpenText Content Management for Government is specifically designed for government agencies that require secure, efficient, and compliant content management solutions.
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The government content management system enhances collaboration and efficiency within government agencies by providing secure document management and real-time sharing capabilities.
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This industry-focused government document management software manages a wide range of content types, including documents, images, and videos, making it versatile for government applications.
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It eliminates the need for physical records storage by digitizing and securely managing records, improving accessibility while reducing costs.
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It enhances security through robust access controls and encryption, ensuring that sensitive government data is protected from unauthorized access.
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One critical compliance feature is audit trails that track document changes, ensuring transparency and accountability in document management.
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- FedRAMP Moderate and Protected B for secure government cloud deployments
- U.S. Department of Defense 5015.02-STD v3 certification for baseline requirements and classified records
- The National Archives Electronic Records Management Systems certification—UK Governments 2002 requirements
- Australian Victorian Electronic Records Strategy (VERS) 1-5
- SÄHKE2
- ISO 15489 compliance in combination with internal policies
- SEC 17a-4 with Archive Server
- U.S. Section 508 compliance
- U.S Food and Drug Administration 21 CFR Part 11
OpenText Content Management for Government
Read the product overviewWhich cloud tools should US government agencies choose?
Watch the videoOpenText Content Management for Government FasTrak
Read the service overviewOpenText Content Management for Government
Read the product overviewWhich cloud tools should US government agencies choose?
Watch the videoOpenText Content Management for Government FasTrak
Read the service overviewHow can we help?
Footnotes
Footnotes
- [1] Big Data Wire, Report: 80% of global workers experience information overload , August 2022