OpenText™ Active Intelligence is a cloud-based operational intelligence solution that improves the quality and timeliness of B2B transactions. Active Intelligence offers the exception management, collaboration and reporting capabilities to help resolve and eliminate repetitive issues. With highly configurable capabilities, the operational intelligence platform helps organizations proactively identify problems using document and process rule validations.
Leverage extensive exception management and full performance analytics to increase B2B data quality and process visibility with real-time validation.
Leverage business rules and data validations within integrated data flows to identify and act on flawed data.
Proactively recognize and resolve data issues early in processes with collaborative operational intelligence tools to ease partner friction and increase customer satisfaction.
Discover the advantages of using the Active Intelligence operational intelligence platform.
Quickly and easily identify issues and exceptions with a consolidated view of all B2B transactions.
Detect, flag and get immediate notification of issues to initiate resolution response and mitigate impact on the business.
Introduce full process transparency and real-time collaboration to quickly resolve issues and enhance partner relationships.
Automate process requirement enforcement at the outset to streamline operations and maximize efficiency further down the value chain.
Offers visibility into partner performance and key metrics with automated reporting and scorecards.
Manages issues with a flexible workflow engine that generates production issue notifications directly within operational systems.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.