Unstructured Data Analytics

OpenText IDOL Enhanced Text Analytics

Extract insights from written or spoken language with a leader in document mining and analytics

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OpenText™ IDOL™ Enhanced Text Analytics uses AI-based natural language processing (NLP) for intelligent text analysis. It extracts metadata and other content from over 1,900 file formats—and across multiple platforms and languages—to identify, classify, and understand text in data files.

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Key benefits of IDOL Enhanced Text Analytics

Entity extraction and NLP

Streamline your work with grammars

Identify and extract information from all data sources with grammar libraries that leverage NLP to deliver detailed insights.

Secures protected data such as personally identifiable information, protected health information, and payment card industry

Works with structured, semi-structured, and unstructured data sources

AI sentiment analysis

See how customers feel—today

Monitor how the organization is perceived across websites, articles, video, social media, and more.

Spots trends and regional sentiments so users can quickly react to negative information

Reduces manual tracking and conserves manpower with fully automated, real-time, multilingual news and social media monitoring

AI data classification

Efficiently access information

Organize documents into categories based on topic, type, or content sensitivity.

Mitigates risk by keeping data organized

Allows users to quickly find the data they need to maintain focus


Natural language processing

Combines AI and machine learning with NLP to extract full, accurate meaning.

Multi-language analysis

Identifies patterns that naturally occur in language so it is language-independent.

Natural language chatbots

Grants customers and employees access to information and processes using AI-powered, human-like chatbots.

Take advantage of OpenText and partner services

Professional Services

Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


Find the right solution, the right support and the right outcome.


Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with IDOL Enhanced Text Analytics

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Cutting-edge racing team sets itself up for success with real-time analytics driven by powerful AI and machine learning through OpenText IDOL

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OpenText Named a Leader in The Forrester Wave™: Document Mining and Analytics Platforms, Q2 2024

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