OpenText Knowledge Discovery
Gain insights with knowledge discovery for any repository or format
Get the IDC MarketScape excerptSee why OpenText is a Leader
Looking to transform your business through AI knowledge discovery?
Turn information into actionable insights, powering productivity at scale. Break down silos and improve decision-making, compliance, and efficiency with cognitive search, visualizations, intelligent analytics, and innovative AI.
OpenText™ Knowledge Discovery delivers AI-powered knowledge management and surfaces insights from unstructured information. It can:
- Search, categorize, visualize, and review documents and media from across the network.
- Classify content, detect sensitive data, recognize speech, and identify people or objects.
- Accelerate GenAI strategies by enriching metadata to label and protect valuable information assets, such as documents, video, and audio.
Why OpenText Knowledge Discovery?
A leader in AI content management, OpenText Knowledge Discovery provides a comprehensive solution for AI-powered metadata enrichment, content classification, categorization, review, and tagging for any repository or file format, including rich media.
- 160+
repository and application connectors
Reach your content wherever it’s located. - 2,300+
content types
Extract insight from your content, whatever it is. - In-depth
content insights
Activate intelligent processes by labeling and enriching content metadata to get even more value from your existing content management system.
Our journalists have over 20 million media assets at their fingertips. Simple and complex searches return results in seconds, and the system makes it easy to just download and edit any relevant content. It has completely revolutionized the way television is produced within RTVE.
Read the customer story
Whereas years ago, clients might have been happy to wait a couple of days for their news results, today a much more instant response is expected. This is where OpenText Knowledge Discovery (IDOL) came to the rescue for us.
Read the customer story
We have built an Electronic Medical Records solution, Evolve, that is the market leader in the UK and we’ve built it on top of [OpenText Knowledge Discovery (IDOL)], which together provide a unique ability for clinicians to search and analyze unstructured data that was previously hard to access.
Read the customer story
Our applications built on [OpenText Knowledge Discovery (IDOL)] will allow our customers to mine data to really gain insight. We’ll help them see what they’ve been missing.
Read the customer story
[OpenText Knowledge Discovery (IDOL)] is a powerful meaning-based engine able to consolidate multiple types of data on one platform. No other software on the market can do this.
Read the customer story
Use cases
Turn scattered enterprise information into knowledge you can trust. AI knowledge discovery supports investigations, risk management, compliance, and AI-readiness by making content visible, enriched, and ready for accurate AI-driven outcomes.
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Make content discoverable, relevant, and trusted for AI-driven work. Teams can surface the right content, reduce noise, and understand information in context, supporting research, analysis, and decision-making across the organization.
Prepare content for AI -
Unify and analyze structured and unstructured content from across the enterprise. Organizations can understand what information they have, where it resides, and how it’s connected, creating a strong foundation for search, analytics, compliance, and AI initiatives.
Discover your content -
Extend OpenText Knowledge Discovery beyond text to include video, audio, and images. Analyze rich media content to extract insight, identify patterns, and support investigations, safety initiatives, and operational intelligence across public and private sector use cases.
Explore rich media analytics -
Empower your software with embeddable components—like File Content Extraction and Named Entity Recognition—or white label proven OEM technology to deliver smarter content experiences in your software.
Learn about OEM licensing -
Support investigations, audits, and legal review by analyzing large volumes of enterprise content. Uncover relationships, timelines, and patterns across content sources so teams can respond confidently to regulatory, legal, and internal requests.
Explore investigation use cases -
Support large-scale content migration and modernization initiatives by analyzing legacy information before it moves. Organizations can understand content types, quality, risk, and relevance, so they can migrate with confidence and modernize their information landscape.
Accelerate content migration
Key features
OpenText Knowledge Discovery offers AI-driven analytics for entity extraction, semantic analysis, and natural language querying, supporting 160+ repository types and 2,300+ file types for search and compliance.
Text analytics
Improves search and ensures regulatory compliance by using AI to derive valuable insights from unstructured text and enable entity extraction, sentiment analysis, and natural language querying.
Rich media analytics
Analyzes and classifies video in real-time using AI and ML-powered video analytics. Understands the context and content of audio files quickly with AI-powered audio analytics.
Surveillance analytics
Identifies key events to analyze in real time from video surveillance, audio surveillance, and open-source text.
Aviator Search application
Delivers context-rich results from across all enterprise content with AI—so you can ask questions in natural language and instantly get precise, compliant insights.
Content ingestion and format support
Ingests content from 160+ repository types and 2,300+ content types. Understands content in place—without relocation—to support analysis, migration, modernization, and AI knowledge discovery.
Security, governance, and data protection
Preserves security entitlements and applies access controls across discovery workflows. Identifies and protects sensitive information to support compliance and trusted AI knowledge discovery.
Integrations
OpenText Knowledge Discovery provides full content reach with more than 160 integrations. Check out some of the ones listed below.
Microsoft SharePoint
Microsoft Teams
Microsoft Exchange
Microsoft OneDrive
Azure Blob
Google Drive
Google Chat
Google Calendar
Google Mail
Amazon S3
Facebook Workplace
Salesforce
ServiceNow
Slack
Jira
Guidewire
Webex
Box
Dropbox
Google CloudStorage
Hadoop
ConfluenceAccelerate the value of OpenText Knowledge Discovery
Deployment
OpenText offers flexible deployment options for OpenText Knowledge Discovery.
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Maximize your private cloud investment with expert guidance
OpenText Private Cloud
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Free up resources, optimize performance and rapidly address issues
OpenText Off Cloud Managed Services
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Training
Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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OpenText Knowledge Discovery
Learning Paths
Communities
Explore our OpenText communities to connect with individuals and companies for insight and support. Get involved in the discussion.
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OpenText Knowledge Discovery Community
OpenText Communities
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
OpenText Knowledge Discovery resources
Advanced search, knowledge discovery, and analytics for your managed content
Read the product overviewOpenText Knowledge Discovery delivering off-cloud virtual assistance
Read the product overviewOpenText Named Entity Recognition
Read the product overviewOpenText Knowledge Discovery Collection and Enrichment
Read the data sheetOpenText Knowledge Discovery delivers rich media analytics
Read the technical overviewAdvanced search, knowledge discovery, and analytics for your managed content
Read the product overviewOpenText Knowledge Discovery delivering off-cloud virtual assistance
Read the product overviewOpenText Named Entity Recognition
Read the product overviewOpenText Knowledge Discovery Collection and Enrichment
Read the data sheetOpenText Knowledge Discovery delivers rich media analytics
Read the technical overviewAccelerate AI readiness with OpenText Knowledge Discovery
Watch the webinar nowAccelerate content-rich processes
Watch the webinar nowGain your information advantage with OpenText Knowledge Discovery
Watch the webinar nowUnderstand your data with OpenText Knowledge Discovery
Watch the webinar nowAccelerate AI readiness with OpenText Knowledge Discovery
Watch the webinar nowAccelerate content-rich processes
Watch the webinar nowGain your information advantage with OpenText Knowledge Discovery
Watch the webinar nowUnderstand your data with OpenText Knowledge Discovery
Watch the webinar now-
OpenText Knowledge Discovery goes beyond finding documents. It analyzes enterprise content to identify meaning, relationships, and patterns across text, audio, images, and video. It applies AI techniques such as entity extraction, categorization, and graph analysis to reveal how information connects across documents and media. Instead of returning results based only on keywords, OpenText Knowledge Discovery helps organizations understand what information they have, how it connects, and why it matters. This deeper understanding supports analytics, investigations, compliance, and AI-driven use cases that require context, not just search results.
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Most organizations hold large volumes of unstructured content that are spread across systems and remain underused. OpenText Knowledge Discovery helps make that information visible, understandable, and usable. It enables teams to analyze content at scale, uncover insight, manage risk, and prepare information for AI-driven initiatives. This makes it relevant for organizations that need to improve decision-making, meet compliance obligations, or use AI responsibly.
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It integrates seamlessly with 160+ repository types—including content management systems, email platforms, collaboration tools, archives, and shared file locations—and supports 2,300+ file formats, allowing for effective file content extraction. It analyzes content in place without requiring migration or duplication. This approach preserves governance, reduces disruption, and allows organizations to gain insight from both legacy and modern systems.
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OpenText Knowledge Discovery prepares enterprise content through cognitive search, data cleansing, categorization, and enrichment. It enriches content with metadata, identifies sensitive information, applies access controls, and organizes information by meaning and context. This ensures generative AI models operate on accurate, relevant, and permission-aware inputs, improving reliability and output quality.
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OpenText Knowledge Discovery applies AI and machine learning to analyze large volumes of unstructured information, including documents, emails, audio, video, and images. It classifies content, extracts entities and concepts, and reveals relationships across formats and sources. This allows organizations to analyze information consistently at enterprise scale, even when content spans multiple systems and data types.
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OpenText Knowledge Discovery applies document-level security and preserves existing access controls during analysis. It can ensure compliance, offering discovery against PII, PCI, and PHI identification and aligning with global standards like GDPR and CCPA. It’s supported by continuous enhancements and curated models to confirm continued compliance.
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OpenText Knowledge Discovery uses connectors to ingest rich media content from different sources, such as audio files from customer service calls, security video, or images from field inspections. Speech-to-text, object detection, facial recognition, and image analysis help uncover insight from non-text content.
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OpenText Knowledge Discovery, as well as related SDKs and services, is available via our OEM Marketplace, where you can find all the software solutions ready to embed and use with your solutions.
Unlocking digital knowledge workers for the limitless enterprise
Discover how US DOE automates document processing at scale with OpenText solutions.
Read the blog
Accelerate your AI strategy using four practical aspects to automate AI readiness
Learn how OpenText Knowledge Discovery ensures GenAI is effective and well-governed.
Read the blog
OpenText named a Leader in General-Purpose Knowledge Discovery Software by IDC
Learn why IDC named OpenText a Leader, and download the report excerpt.
Read the blog
What’s new in OpenText Knowledge Discovery
Explore all that is new within OpenText Knowledge Discovery.
Read the blog
AI-first government productivity and efficiency
Build an AI strategy for government use cases with a content-focused knowledge management approach.
Read the blog
Three ways to empower employee success with AI content management
Discover how AI is unlocking productivity for OpenText customers.
Read the blog
Elevate investigative analytics and derive deeper insights]
Introducing OpenText Knowledge Discovery’s interface, Discover.
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