Tech topics

What is digital forensics?

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Overview

A digital fingerprint scan with futuristic technology

Digital forensics involves collecting, preserving, analyzing, and reporting on digital evidence found across computers, mobile devices, cloud environments, and network systems. Originally developed for law enforcement, digital forensics is now widely used by government agencies, corporations, and cybersecurity professionals to respond to security incidents, uncover insider threats, investigate data breaches, investigate criminal activity, and support compliance efforts.

Digital forensics

Why digital forensics matters

In today’s digital world, nearly every crime or cyberattack leaves behind a digital footprint. Digital forensics provides the tools and methodologies to trace that footprint, answer critical questions about what happened, when it happened, how it happened, and who was responsible. It ensures that evidence is admissible in court and can be trusted by internal stakeholders, regulators, and legal teams.


Who uses digital forensics and why?

Digital forensic examiners or investigators use digital forensics tools to conduct analysis of digital evidence from various sources, including computers, mobile devices, networks, and cloud sources. A wide variety of organizations use digital forensics tools, each with distinct reasons tailored to their operational needs and the evolving digital landscape.

Law enforcement agencies: Digital forensics tools are typically used to investigate cases involving cybercrime, fraud, theft, and violent crimes. Faced with the challenges of obtaining information from locked devices, investigating diverse data sources, being able to conduct comprehensive data extraction, and dealing with extended case backlogs, law enforcement professionals look to digital forensics to ensure thorough investigations, close cases faster, and meet evidentiary standards.

Corporations and businesses: Enterprises use digital forensics solutions to protect intellectual property, investigate data breaches and insider threats, investigate employee misconduct and HR violations, and respond to cybersecurity incidents. SOC teams look to digital forensics solutions to accelerate investigations, reduce risk, ensure compliance, and improve incident response.

Government and public sector: Government agencies use digital forensics for national security, public safety, and to investigate threats such as terrorism or organized crime. These tools help gather intelligence and ensure the integrity of digital evidence in legal proceedings.

Consulting and cybersecurity firms: These organizations provide digital forensics as a service to clients, assisting with incident response, threat analysis, and evidence collection. They help organizations recover from cyberattacks and strengthen their security posture.

Legal firms and courts: Lawyers and legal professionals use digital forensics to collect, preserve, and analyze digital evidence for civil and criminal cases. This evidence can be pivotal in proving guilt or innocence and in supporting legal arguments.


How does the digital forensics workflow uncover the truth

Taking the appropriate steps in a digital forensics investigation is critical because it ensures the integrity, admissibility, and reliability of the evidence. Here’s why it matters:

  • Preservation of evidence: Proper procedures help avoid altering or destroying valuable digital evidence during collection, which is essential for accurate analysis and legal admissibility.
  • Legal compliance: Following established protocols helps ensure the investigation meets legal standards and regulatory requirements, reducing the risk of evidence being thrown out in court.
  • Chain of custody: Maintaining a clear and documented chain of custody ensures that the evidence can be trusted and traced back to its original source without tampering.
  • Accurate attribution: Proper steps allow investigators to identify the root cause of incidents, attribute actions to specific actors, and differentiate between malicious and benign activity.
  • Credibility and trust: A structured, defensible approach enhances the credibility of the findings with internal stakeholders, legal counsel, and law enforcement.
  • Efficiency and repeatability: A standardized methodology ensures investigations are thorough, consistent, and can be replicated or audited if necessary.

What should I look for in an effective digital forensics tool?

Comprehensive evidence collection is the foundation of a reliable, legally sound, and effective investigation. Acquiring data from endpoints, mobile devices, cloud platforms, removable media, and volatile memory ensures investigators have a complete and accurate picture of the incident or activity being examined.

Artifact parsing and recovery is critical in a digital forensics investigation because it allows investigators to extract meaningful, human-readable data from complex system files and unstructured digital traces.

Timeline and correlation analysis are fundamental to digital forensics investigations because they allow investigators to reconstruct events, identify patterns, and uncover evidence that might otherwise remain hidden in large volumes of digital data.

Memory and volatile data analysis are critical in digital forensics investigations because they provide access to transient, actionable evidence that disappears when a system is powered down. This type of analysis uncovers stealthy threats and real-time activities that traditional disk-based forensics often miss.

Preservation of evidence integrity is the foundation of any digital forensics investigation because it ensures that digital evidence remains reliable, trustworthy, and admissible in legal proceedings.

Ease of use and workflow efficiency directly impact the speed, accuracy, cost-effectiveness, and overall success of digital forensics investigations.

Robust reporting and documentation are foundational to the credibility, transparency, and success of digital forensics investigations, ensuring that evidence is reliable, legally defensible, and comprehensible to all stakeholders.

Integration and compatibility is vital to a digital forensics tool because they ensure the tool can work effectively within the broader investigative ecosystem, maximizing efficiency, flexibility, and investigative accuracy.

Scalability and performance ensure that digital forensics tools remain effective and reliable as investigation demands grow in size, urgency, and complexity.


Where should I turn when my evidence matters?

From pioneering the industry’s earliest evidence acquisition methods to powering today’s enterprise-scale investigations, OpenText has played a foundational role in how digital evidence is collected, analyzed, and defended in court. Based on three decades of experience in digital forensics, thousands of agencies, corporations, and forensic professionals rely on OpenText every day because of the depth, scale, and legal-grade reliability that few other platforms can match.

OpenText digital forensics solutions are known for their court-validated imaging and analysis. They offer simple, artifact-based workflows and provide deep evidence access with bit-level collection, even from damaged or encrypted drives. Because OpenText digital forensics solutions support remote forensic acquisition across large, distributed enterprise networks, digital forensic investigations can scale to thousands of endpoints with forensic-grade acquisition and deep disk-level visibility, not just log-based EDR-style data.

In addition to providing digital forensics software, OpenText delivers a line of digital forensic hardware such as write blockers, forensic imagers, and forensic duplicators designed to acquire forensic images of a suspect’s devices. These hardware tools integrate seamlessly with OpenText digital forensics software in order to provide investigative teams with a full-stack solution that reduces the need to mix vendors for acquisition and analysis.

OpenText digital forensics tools deliver extensive file system and artifact support, supporting a broad array of file systems and file carving capabilities. With the ability to handle legacy and obscure file systems common in criminal or insider threat investigations, OpenText digital forensics remains a strong choice for end-case file systems.

Whether for law enforcement, corporate investigations, or legal cases, OpenText gives professionals the precision, speed, and confidence they need when the stakes are high.


How can OpenText give you power behind your investigation?

Discover how OpenText’s digital forensics solutions empower investigators to uncover critical evidence quickly, securely, and with full legal defensibility. Whether you’re managing complex enterprise investigations or conducting criminal casework, OpenText combines decades of expertise with cutting-edge technology to deliver reliable, scalable, and trusted forensics tools. Learn more about how OpenText can elevate your investigations and help you stay ahead in today’s evolving digital landscape by visiting.

Digital forensics and incident response

Resources

  • Digital Discovery

    Digital Discovery finds the facts hidden in data with forensic investigation technology US investigative firm relies on OpenText EnCase to analyze the brave new world of data

  • City of Dallas

    Texas city government accelerates information discovery with OpenText security solution. City of Dallas transforms digital forensics with OpenText EnCase for efficiency, productivity and time savings

  • Banner Health

    Banner Health transforms information discovery and security with OpenText EnCase solutions. Nonprofit healthcare provider employs OpenText EnCase Information Assurance (formerly EnCase eDiscovery) and OpenText EnCase Endpoint Investigator to accelerate eDiscovery processes and data security

  • Southern Alberta Internet Child Exploitation Unit

    Alberta Law Enforcement Unit leverages OpenText EnCase to Significantly Improve Case Efficiency. Internet Child Exploitation Unit (ICE) turns to OpenText EnCase Forensic to close cases faster and prosecute more offenders

Footnotes