Customer stories

Adecco

Market-leading staffing services company leverages OpenText to automate personnel filing process

Challenges

  • Manual and inefficient personnel filing system
  • Time-consuming process to locate and deliver files to internal stakeholders
  • Difficulty ensuring document security and compliance standards

Results

  • Fully automated and streamlined filing system

  • Improved compliance

  • Achieved time savings through process automation

Story

Adecco Group achieves time savings and improves documentation quality with OpenText Extended ECM for SuccessFactors and Capture Center.

With the OpenText technology, our goals were to integrate and automate all relevant processes for our personnel filing solution. This enables us to save time and deliver higher quality documentation.

Martin Mahler
Director of Business Process Transformation, Adecco Group

About Adecco

The Adecco Group is the world's leading provider of temporary staffing, permanent placement, career transition and talent development. Leveraging OpenText solutions enabled them to move from a manual, time consuming personnel filing system to a fully automated and efficient process moving forward.