Juergen Orf, head of SAP applications at Preh, explained, “We had no digital workflow process in place to handle our purchase order requests. With a mixture of physical paper and email, requests could stall and become stuck at various stages, causing lengthy delays. It was difficult to obtain an accurate status of a particular request and providing a transactional trail of approvals for audit was extremely difficult, too. We also had to rekey request details into SAP, another potential source for error or omission.”
Preh has been using SAP as its core platform for many years, so any new solution for processing purchase order requests needed to integrate seamlessly. Having used other OpenText solutions in its SAP environment, such as OpenText™ Vendor Invoice Management for SAP® Solutions to automate supplier invoice processing and OpenText™ Archiving for SAP® Solutions to improve SAP performance, Preh naturally turned to OpenText once again.
“Over the years we have built up a great relationship with OpenText, more of a partnership in fact, as we continue to digitize our processes. Past implementations have been successful and continue to deliver benefits. So with this in mind, we selected OpenText™ Business Center for SAP® Solutions to meet our purchase order processing needs,” stated Michael Kamien, director, corporate IT at Preh.