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The Unum Group - Unum US

Unum Streamlines Customer Engagement

The Unum Group - Unum US logo

OpenText Exstream delivers superb return on investment for leading insurer

Using Exstream has enabled us to automate the production of 160,000 emails which were previously created manually. The return on investment is huge from a time-saving perspective for our customers.

Rex Price, Director, Document Management Center of Excellence, Unum Group

Challenge

  • Create clear, easy to understand communications for customers
  • Elevate the content and production standards for customer communications
  • Time-consuming manual processes for emails

Product(s)

Value

  • Supports a sound return on investment through the automation of various processes
  • Delivers powerful features that can be customized to support business growth
  • Provides a single integrated platform that can be used across the company
  • Automates many manual processes and streamlines the document creation process to save time and money
  • Integrates easily with existing systems

About The Unum Group - Unum US

Headquartered in Chattanooga, Tennessee, Unum is a Fortune 300 insurance company. The Unum Group was created by the 1999 merger of Unum Corporation and Provident Life and Accident Insurance Company, and now features three distinct businesses — Unum US, Unum UK, and Colonial Life.