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Open Text Offers Livelink as a Subscription Service

Businesses get instant intranet; enterprise collaborative knowledge management system can be up and running in three days with minimal cost

Chicago, IL – 1998-1-12 – -- Open Text Corporation (NASDAQ: OTEX) today introduced Livelink Online™, a subscription service based on Livelink Intranet, the market-leading collaborative knowledge management system. The new Web-based hosting service offers organizations the power of a full-functioned enterprise-wide collaborative application without the administrative and implementation costs associated with installing and managing an in-house system.

Under the service, Open Text's own central server clusters based on the company's Livelink Cluster Architecture provide a highly secure "host" for an organization's intranet, thus saving the organization from having to invest in the hardware, software and highly skilled personnel required to establish an intranet infrastructure. Livelink Online provides customers with easy access to the full power of Livelink Intranet, supporting any number of users working anywhere in the world.

"Companies of all sizes are recognizing the advantages of using an online service rather than internal resources to manage and support their collaborative environment," said Ian Campbell, Director, Collaborative Technologies, International Data Corporation. "With Livelink Online, companies can create, share, and manage information throughout the organization and effectively bring corporate knowledge to employees without the need to create an internal infrastructure."

Livelink Online is a Web-based subscription service featuring round-the-clock monitored hardware and software, supported by an extensive customer service package. It offers a quick set-up time - within three business days. It also offers a tightly-secured encrypted environment behind Open Text's firewall, a low learning curve, leading-edge knowledge management software, a fast and highly scalable networking architecture, and high-quality customer service, support, consultation, integration and training. Livelink Online can support thousands of users from a secure site accessible by any subscribing organization.

"Livelink Online is exactly what many of our customers and prospects have been asking for," said Abe Kleinfeld, Senior Vice President, Marketing, Open Text Corporation. "Livelink Online provides enterprise-class project collaboration, document management, searching and business process automation to users across the enterprise - and all a corporation needs is any standard Web browser to access the service. By using our infrastructure and systems expertise to host Livelink, customers can be up and running in days with very low cost of ownership and minimal capital expenditure."

Livelink Online resides on the Livelink Cluster Architecture, consisting of a multi-layered and highly secure complex of servers running Microsoft Windows NT®. Leveraging Livelink's open, scaleable architecture and load balancing technology, Livelink Online is designed to ensure the highest levels of security, high availability and optimal capacity. Among other services, Livelink Online includes latest software updates; technical support via telephone, e-mail, Web and fax; 7x24 monitoring of the hardware and software; high performance and availability; secure data hosting; and off-site replication of data for additional security.

Livelink Online is available immediately and is priced between $29 and $115 per user per month, depending on volume.