Solutions

Subject Rights Request Reviews

Respond to data privacy requests with speed and accuracy

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76%
of legal and compliance professionals still perform manual review to identify key documents in an investigation, including data privacy reviews

Overview

a man works on a computer

Data privacy regulations require holistic changes in how organizations collect, protect and process personal data. The risks of noncompliance include fines and reputational damage for vendors, controllers and processors that do not act as responsible data privacy stewards. Many legal and compliance professionals struggle to respond to subject rights requests (SRRs), including DSARs, within the mandated timelines, especially those that involve ad hoc and/or large, dispersed data volumes.

Subject Rights Request Reviews solutions reduce resource drain, response costs and process burdens.

Key benefits

Impact business and achieve better results.

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  • Save time and costs

    Identify, cull and extract relevant personal data from large volumes of background data to meet requestor demands on-time and with minimal costs and eyes-on review.

  • Avoid noncompliance risk

    Comprehensively and defensibly collect everywhere personal data may be hidden, such as email, chat, CRM systems, HR applications and document collaboration platforms.

  • Quickly cull through and review large document volumes

    Narrow the review scope with robust culling, including simultaneous search for concurrent queries, technology-assisted review and advanced analytics.

  • Protect third-party data within SRR workflows

    Avoid infringing others’ rights while fulfilling SRRs with redaction tools that ensure third-party data is removed.

  • Deliver accurate data

    Accurately produce requestor-related single documents or document families with QC checks and configurable production capabilities.

  • Augment resources

    Leverage professional service expertise to securely manage and execute projects that tax internal resources.

Business impacts

  • High-volume data requests

    Legal teams must meet stringent SRR timelines to maintain compliance. However, a request with high data volumes can tax internal resources and systems and disrupt deadlines. Leverage end-to-end functionality to meet any-size request.
  • Request volume spikes

    Organizations are ready to handle a typical amount of document review requests. An unexpected spike in requests can leave them unprepared and understaffed, causing missed deadlines and costly fines. Scale technology to augment in-house resources.

  • Redactions

    Compliance requires sensitive third-party data to be properly redacted. Manual redactions are time-intensive and prone to errors, which risks large fines, reputational damage and loss of customer trust. Automate QC to execute all redactions.
  • Existing eDiscovery investments

    Many legal teams have invested in eDiscovery solutions. Adding a separate Subject Rights Request Reviews solution may be cost-prohibitive. Maximize existing eDiscovery investments with SRR support.

  • Data location

    Organizations must gather all requested data within a timely manner. Multiple data silos and disjointed systems make it difficult to find and account for everything. Use discovery tools to find all requested data.

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Subject Rights Request Reviews resources

OpenText Axcelerate – Driving down the cost of eDiscovery

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Lower the total cost of review with OpenText High-Efficiency Managed Review

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Drive effective early case assessment with OpenText Axcelerate Investigation

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OpenText eDiscovery and Investigations Services

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OpenText Digital Forensics Services

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OpenText Managed Document Review Services

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What factors are driving change in corporate investigation processes?

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