Privacy Management

Automate and integrate processes to drive compliance and mitigate privacy risk

of the world’s population will have its personal information covered by modern privacy laws by the end of 2023[1]


See how privacy management helps mitigate risk and automate compliance

Data privacy reform has accelerated rapidly around the world leading to new laws regulating how organizations process, use and protect personal data or information. These regulations make it challenging to efficiently respond to subject rights requests (SRRs) and comply with data privacy requirements, including data management obligations. Non-compliance risks regulatory penalties, lawsuits and reputational harm.

Privacy Management solutions automate and integrate privacy processes so organizations can meet regulatory requirements and operationalize key data privacy program activities.

Key benefits

Impact business and achieve better results.

  • Mitigate reputational harm and regulatory risk

    Monitor program activities, assess and remediate risk, manage subject rights requests and accurately report on compliance efforts.

  • Accelerate time to compliance

    Automate processes to meet deadlines, report to regulators and respond to subject rights requests (SRRs).

  • Connect data privacy processes to critical data

    Link actual data to processes, content repositories and analytic solutions to strengthen information governance and improve data privacy management.

  • Adapt to new regulations

    Customize solution tasks to match operational maturity and new data privacy obligations as they arise.

  • Increase customer and brand loyalty

    Build trust with privacy solutions that affirm a commitment to protect, lawfully use and deliver accurate and timely responses to SRRs.

Business impacts

  • Case management activities

    Organizations must demonstrate to regulators the efforts taken to satisfy data privacy requirements. Decentralized process management and manual tracking result in insufficient reports and audits. Report on key tasks and show compliance.

  • Subject rights requests (SRRs)

    Organizations must quickly fulfill SRRs to retain customer trust. Manually fulfilling these requests is slow and error-prone, often overwhelming teams and causing missed deadlines. Automate the process for reduced costs and timely fulfillment.

  • Risk remediation

    Content must be classified, managed and secured to reduce data breach risk and support data minimization. Personal data stored in ungoverned environments can be difficult to identify. Assess risk and remediate against unmanaged content.

  • Data inventory

    Data inventories or records of processing show how personal data is held, used and stored. Often, key processing activities are not centrally managed, leading to accuracy and auditability issues. Manage a master record of processing activities.

  • Consent management

    Many organizations need to obtain and document consent to comply with privacy laws. Consent is often manually collected and managed, risking incomplete or inaccurate records. Automate consent collection and maintain complete processing records.

  • Data privacy impact assessments

    Privacy impact assessments help minimize data privacy risks for projects and processing activities. Completing them manually consumes valuable time and resources better spent elsewhere. Streamline collection workflows and improve efficiency.

Contact us

Explore the components of the solution


OpenText offers integrated products to support Privacy Management needs.

Professional Services

OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Privacy Management resources

OpenText Privacy Management

Read the overview

Responding to subject rights requests for the CCPA and beyond

Read the blog

Using OpenText Privacy Management to automate the rights request process

Watch the demo

Compliance and legal industry predictions for 2022

Read the blog

Data privacy and trust in a digital-first COVID-19 era

Read the blog

Data privacy and trust in a digital-first COVID-19 era: findings by geography

Read the blog