Apps for Salesforce

OpenText Media Management Connector for Salesforce

Bring the power of enterprise DAM to Salesforce CRM

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Overview

Learn how to enhance Salesforce with rich media for better customer experiences

OpenText™ Media Management Connector for Salesforce® allows users to access and use an organization’s entire image library within the Salesforce UI. The solution empowers Sales and Service teams to easily deploy relevant, approved, rich-media assets and deliver a compelling experience that adheres to brand policies. With OpenText Media Management, organizations ensure effective governance of all assets.

Why choose OpenText Media Management Connector for Salesforce?

  • Assure consistent messaging and branding

    Rely on consistent and accurate brand messaging in rich media assets to enhance customer engagements.

  • Fully integrated for ease of use

    Seamlessly choose assets to share with customers without leaving the Salesforce User Interface.

  • Control costs

    Centralize assets to control both quality and costs as marketing channels, social media and customer touch points grow exponentially.

How Media Management Connector for Salesforce can benefit business

Discover the advantages of using Media Management Connector for Salesforce.

  • Respond faster

    Search OpenText Media Management from inside Salesforce to find the perfect rich media assets to support customer needs.

  • Improve consistency

    Access server-side media transformations to provide Salesforce users with pre-rendered content for all-channel delivery.

  • Reduce errors and decrease risk

    Manage asset usage rights to ensure only approved and suitable assets are utilized.

  • Control Salesforce storage costs

    Store and manage assets solely on the Media Management platform to reduce duplication and extra storage costs.

  • Enhance brand management

    Use AI, manual tagging and flexible metadata to easily and quickly find the most current, approved content.

Features

  • Salesforce Lightning Interface integration

    Display asset collections within the familiar Salesforce CRM user interface to eliminate flipping between screens and multiple logins.

  • Rich media asset management within CRM

    Quickly access approved customer-facing assets and search, browse, view, download and utilize assets from within the Salesforce Sales or Service Cloud platform.

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Take advantage of OpenText and partner services

Deployment

OpenText offers deployment choice and flexibility for Media Management Connector for Salesforce.

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support and the right outcome.

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Media Management Connector for Salesforce resources

Integrate DAM to maximize value

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The future of digital asset management (DAM 3.0)

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