OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
Get AI-ready and transform your data into structured, accessible, optimized information
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
See how thousands of companies around the world are succeeding with innovative solutions from OpenText™
Our people are our greatest asset; they are the life of the OpenText brand and values
Learn how we aspire to advance societal goals and accelerate positive change
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Explore scalable and flexible deployment options for global organizations of any size
Local control. Global scale. Trusted AI
Your cloud, your control
Free up resources, optimize performance and rapidly address issues
Run anywhere and scale globally in the public cloud of your choice
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Predict, act, and win with real-time analytics on a smarter data platform
Give users access to the answers they need, faster and easier, with multi-repository AI-based search that lets you contextualize everything from clicks to conversations
Connect once, reach anything with a secure B2B integration platform
Reimagine knowledge with AI-ready content management solutions
Supercharge intelligent workspaces with AI to modernize work
Integrated cybersecurity solutions for enterprise protection
Purpose built data protection and security solutions
Reinvent threat hunting to improve security posture with the power of agile AI
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Reimagine conversations with unforgettable customer experiences
Get the clarity needed to cut the cost and complexity of IT operations
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
Build custom applications using proven OpenText Information Management technology
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Protect what matters, recover when it counts
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Break free from silos, streamline processes, and improve customer experiences with secure information management for AI
Improve efficiency, security, and customer satisfaction with OpenText
Run processes faster and with less risk
Achieve digital transformation with guidance from certified experts
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Information is the heartbeat of every organization. We build information management software so you can build the future
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Discover flexible and innovative offerings designed to add value to OpenText solutions
Discover the resources available to support and grow Partner capabilities
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Explore detailed services and consulting presentations, briefs, documentation and other resources
To reduce physical complexity, hardware costs, and operational costs in its data centers— and to increase agility and flexibility— Vodacom is actively virtualizing all suitable servers in its infrastructure
Vodacom needed an automated migration solution to reduce the risks and costs of having many ongoing virtualization projects.
In a competitive industry, mobile telecommunications companies must keep operating costs as low as possible. IT departments try to reduce server sprawl by cutting the number of physical machines in the data center. This reduces ongoing investments in hardware, power, and cooling, and it frees up IT staff to deliver greater value to the business.
Accordingly, Vodacom follows a virtualization-first policy for new servers, and when a physical server's warranty expires, the company virtualizes it to run on a VMware host. The only exceptions are systems that require dedicated resources for performance or security reasons, or that need a special hardware interface. Vodacom needed an automated migration solution to reduce the risks and costs of having many ongoing virtualization projects.
Richard Sheehan, systems specialist of the infrastructure team at Vodacom, said, “We initially chose PlateSpin Migrate to virtualize and migrate our test and development systems but soon found that it was also suitable for migrating large production environments.”
Vodacom's extensive infrastructure is spread across four major data centers. Most of Vodacom's servers run on Microsoft Windows, as well as some Red Hat Enterprise Linux systems. Today, 76% of the infrastructure is virtualized, and the company is targeting a final 80:20 ratio.
Before Vodacom deployed the OpenText™ (formerly Micro Focus) solution, its key challenge was that some physical-to-virtual conversions would fail with little or no explanation. PlateSpin Migrate is designed to provide a guided and logged conversion process and offers detailed recommendations on how to fix things if a migration is unsuccessful.
At the outset, Vodacom used PlateSpin Migrate largely for physical-to-virtual migrations. Now that the company has converted the bulk of its virtualization targets, it uses the OpenText (formerly Micro Focus) solution mainly for virtual-to-virtual migrations. The company tends to run weekend migrations for particularly large or business-critical systems, overnight migrations for standard production environments, and same-day migrations for test and development systems.
For large environments—its largest to date is 3.5 terabytes—Vodacom takes advantage of the Server Sync feature. This enables it to run an initial migration, test the resulting environment while the production workload is still live, and then perform a final sync to account for any interim changes to the source system.
We initially chose PlateSpin Migrate to virtualize and migrate our test and development systems but soon found that it was also suitable for migrating large production environments.
Using PlateSpin Migrate, Vodacom supervisors can leave migrations running overnight or over weekends, receiving email or SMS alerts about any errors in the process. If anything goes wrong, the OpenText (formerly Micro Focus) solution is designed to provide an immediate alert, enabling faster resolution. “With no requirement to watch over the migration, we probably save 80% in resource time,” said Sheehan.
With the ability to fix problems on the fly, PlateSpin Migrate helps avoid the need to rerun migrations the following weekend, so the total elapsed time to complete the migration can be much lower.
Error logging and recommended fixes in PlateSpin Migrate keep Vodacom informed about the status of migrations and reduce the risk of unsuccessful outcomes.
The solution corrects itself where it can or pauses the migration and lets Vodacom fix it on the fly. For large systems, this means that the company does not need to start from scratch if the migration fails. Equally, Server Sync enables the migration of large or business-critical systems with near-zero downtime.
With no requirement to watch over the migration, we probably save 80% in resource time.
Vodacom is a leading African mobile communication company providing a wide range of services, including mobile voice, messaging, data, and converged services to more than 60 million customers.