Customer stories


Swarovski breaks down information silos, creates a central document repository with OpenText solutions


  • Information barriers hindered effective collaboration between departments
  • Documents inaccessible across multiple departments
  • Fully leverage strategic partnerships and existing solutions from SAP and Microsoft


  • Centrally managed content repository workspaces accessible by multiple departments

  • One-stop shop document management solution improves business efficiencies in key departments

  • Tight integration between OpenText and SAP solutions and future integrations planned for SharePoint


OpenText chosen as the strategic partner to deliver solutions that enable better integration and collaboration between departments.

SAP is one of our strategic partners and Microsoft is one of our strategic partners, and so we searched for a solution which is well integrated in both environments.

Michael Ennemoser
Head of Documents, Media and Collaboration, Swarovski

About Swarovski

Swarovski has grown to be the world’s leading producer of precision-cut crystal for fashion, jewelry and more recently lighting, architecture and interiors. Today, the company, still family-owned and run by 5th generation family members, has a global reach with some 25,000 employees, a presence in over 120 countries and a turnover in 2012 of 2.38 billion Euros.