OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
Get AI-ready and transform your data into structured, accessible, optimized information
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
See how thousands of companies around the world are succeeding with innovative solutions from OpenText
Our people are our greatest asset; they are the life of the OpenText brand and values
Learn how we aspire to advance societal goals and accelerate positive change
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Explore scalable and flexible deployment options for global organizations of any size
Local control. Global scale. Trusted AI
Your cloud, your control
Free up resources, optimize performance and rapidly address issues
Run anywhere and scale globally in the public cloud of your choice
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Predict, act, and win with real-time analytics on a smarter data platform
Give users access to the answers they need, faster and easier, with multi-repository AI-based search that lets you contextualize everything from clicks to conversations
Connect once, reach anything with a secure B2B integration platform
Reimagine knowledge with AI-ready content management solutions
Supercharge intelligent workspaces with AI to modernize work
Integrated cybersecurity solutions for enterprise protection
Purpose built data protection and security solutions
Reinvent threat hunting to improve security posture with the power of agile AI
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Reimagine conversations with unforgettable customer experiences
Get the clarity needed to cut the cost and complexity of IT operations
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
Build custom applications using proven OpenText Information Management technology
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Protect what matters, recover when it counts
Secure information management meets trusted AI
A unified data framework to elevate data and AI trust
A place where you can build, deploy, and iterate on agents in your data's language
A set of tools to help ingest data and automate metadata tagging to fuel AI
A suite of services and APIs that make governance proactive and persistent
Professional services experts who help you on your AI journey
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Transform daily work with enterprise content management powered by AI
Cut the cost and complexity of IT service management, AIOps, and observability
AI-powered B2B integration for supply chain success
Drive value, growth, and loyalty with connected customer experiences
Agile development and software delivery? It only seems impossible
Cybersecurity for the Enterprise
Unlock insights with AI data analytics
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Improve efficiency, security, and customer satisfaction with OpenText
Transform energy and resources operations with cloud, cybersecurity, and AI
Boost customer experience, compliance, and efficiency with AI
Reimagine your mission with government-secure information management
Improve care delivery and patient engagement with AI-powered solutions
Modernize legal teams with automated, AI-powered legal tech solutions
Modernize manufacturing operations and logistics to reduce costs and ensure compliance
Enhance consumer engagement with omnichannel retail solutions and AI
Run processes faster and with less risk
Achieve digital transformation with guidance from certified experts
Modernize your information management with certified experts
Meet business goals with expert guidance, managed services, and more
Turn support into your strategic advantage
Free up your internal teams with expert IT service management
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Modernize your information management with certified experts
Meet business goals with expert guidance, managed services, and more
Turn support into your strategic advantage
Free up your internal teams with expert IT service management
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Information is the heartbeat of every organization. We build information management software so you can build the future
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Discover flexible and innovative offerings designed to add value to OpenText solutions
Discover the resources available to support and grow Partner capabilities
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Explore detailed services and consulting presentations, briefs, documentation and other resources
ShengPayShengPay creates a Big Data analysis solution with OpenText (formerly Vertica), which provides the platform for unearthing vital business intelligence

Create a platform to analyze Big Data.
Realize the value of big data
Shanghai Shengfutong Electronic Business Co., Ltd. (ShengPay) is a leading Chinese independent third-party payment platform. It was founded by the Shengda Group and focuses on providing safe, convenient and stable payment services to internet and commercial users. Its online and offline comprehensive payment system enables users to fully experience ‘pay anytime and anywhere’ services.
With the number of internet financial users rapidly increasing and the continuous innovation of internet financial applications, there has been explosive growth in the amount of business data ShengPay must deal with. While this growth tests the capacity of ShengPay’s IT systems, it also provides a rare opportunity for the company to use this data to further innovate its financial business. Using Big Data, ShengPay wanted to unearth user demands from massive amounts of business information. This would enable it to improve customer sales and increase risk management and operational strategy, which in turn would help to strengthen its core competitiveness.
To achieve this, ShengPay decided to deploy a Big Data analysis platform to enhance the competitiveness of its financial business.
However, during early discussions on the project, ShengPay discovered that it was not easy to find a suitable Big Data analysis platform. Firstly, there is a massive amount of data in ShengPay’s business systems, and this was growing by hundreds of gigabytes every day, putting huge demand on the inquiry and compression capabilities of the Big Data platform. If the data was not processed quickly, it would not be able to provide a fast and efficient response when servicing and supporting the company’s business data, possibly delaying valuable business opportunities.
Furthermore, ShengPay’s internet financial data is growing exponentially, putting huge demand on the scalability of the Big Data analysis platform. A traditional database is limited by its system framework design. As its performance cannot achieve growth alongside the equipment, it will experience performance bottlenecks once it has expanded to a certain level. If it moves to a new platform, not only will there be a dramatic increase in IT costs but the sustainability of the business may also be affected.
Lastly, the security and usability of the Big Data analysis platform were major areas of focus for ShengPay. Due to the high value and sensitivity of internet financial services, the company needs to guarantee the integrity and usability of its financial data. This means that even if some of the data nodes are damaged, it can still guarantee data security and provide sustainable services. Additionally, ShengPay hoped that the Big Data analysis platform would have automatic optimization functionality. This would not only reduce the workload for operation and maintenance staff but also support the stable and efficient operation of the database.
By deploying Vertica, ShengPay has gathered a massive amount of data, generated by millions of commercial users and several hundred million financial users from all over the country.
Implementing a Powerful Platform
In order to deploy a high performance, highly-scalable, and highly-usable Big Data analysis platform, ShengPay ultimately chose OpenText™ Vertica™. This platform is purpose-built for Big Data analytics. It is designed for use in data warehouses and other Big Data workloads where speed, scalability, simplicity, and openness are crucial to the success of analytics. Vertica relies on a tested, reliable distributed architecture and columnar compression to deliver fast speed.
Vertica was chosen because it could help ShengPay resolve and refine the three major challenges of sales, risk management, and operation strategy, as well as build and drive the healthy development of its financial Big Data environment.
Over ten-fold increase in analysis speed
Following the deployment of Vertica, Hewlett Packard Enterprise (now OpenText) helped ShengPay build an efficient Big Data analysis platform. Vertica uses balanced memory and disk distributed compressed columnar architecture with clustered Big Data storage. Compared to traditional technology, there is exponential growth in the speed data can be analyzed, which significantly enhances the inquiry capability of the system. Operational data shows that once all the historical data is moved to Vertica, ShengPay can directly summarize this data from many years, with the inquiry speed reduced from two hours to just seconds or minutes; enhancing efficiency more than ten-fold.
Vertica has a unique high compression feature which can greatly reduce the data processing load at the same time as lessening demand on storage and other hardware equipment. Currently, ShengPay’s daily data growth amounts to between ten and several hundred gigabytes. With the Vertica high compression and batch loading features, data loading can be completed in under an hour, and in some instances just minutes. This significantly increases loading speed, thus providing sufficient buffer processing time for the second integration of downstream data.
In terms of scalability, Vertica uses the Massively Parallel Processing (MPP) framework design. This can be used on a cluster of economical and efficient commercial servers which can be easily expanded. This provides flexible and simple scalability for ShengPay’s business development, guaranteeing that with the company’s anticipated rapid growth, Vertica will still support performance enhancement and expansion without huge costs or any suspension of services.
After deploying Vertica, ShengPay can also guarantee the integrity of data. Its design has no assistant node or single point of failure, and even if some of the nodes break down, the system can still provide outstanding service. Vertica also uses Database Designer (DBD) automatic optimization design tools which significantly reduce the workload of database administrators, enabling ShengPay’s database to be operated in a more stable and efficient way.

Chinese payment platform, ShengPay, amasses huge amounts of financial data and the volume continues to grow at a fast rate. It wanted to analyze this information to gain valuable insights that it could use to improve services and become more competitive. A powerful platform was needed and ShengPay chose Vertica.