Customer stories

ORIOR

Food and beverage group streamlines invoice processing with OpenText Vendor Invoice Management for SAP Solutions

About ORIOR

ORIOR is an international Swiss food and beverage group. The company operates a portfolio of brands across the consumer, food service and catering sectors.

ORIOR
  • Location:
    Zurich
  • Founded:
    1852
  • Employees:
    around 2,500

Summary

Challenges

  • Manual accounts payable processes increased employee workload and reduced headroom for growth
  • Previous accounts payable technology stack incompatible with planned move to SAP S/4HANA

Solution

  • Partnered with Entelgy to build automated invoice processing workflows
  • Optimized end-to-end management of paper and electronic invoices

Results

  • Streamlined processing for 60,000 invoices per year
  • Reduced costs and risk with digital archiving
  • Boosted visibility and reveals process enhancements

Challenges

  • Vendor invoice workflow offered limited visibility during audits
  • Manual invoice processing increased workload and reduced headroom for business growth
  • Accounts payable technology stack was incompatible with planned move to SAP S/4H

To manufacture and deliver to retailers across Europe, ORIOR depends on its digital systems.

ORIOR has used SAP solutions to drive its business processes from end to end for many years. Six competence centers across Europe use SAP ERP applications to support the day-to-day work.

In the accounts payable division, the company wanted to replace its vendor invoice management tools, which offered limited visibility during audits and were incompatible with SAP S/4HANA. The aim was to free employees from manual invoice processing activities—saving time and creating headroom for continued business expansion. To realize this goal, ORIOR looked for a partner to help build an automated, future-ready invoice processing workflow.

Young woman checking her device while eating a salad

With Entelgy, we implemented OpenText Vendor Invoice Management for SAP Solutions on time and within budget, streamlining our accounts payable process significantly.

Daniela Fuhrimann
Director Shared Services Finance, ORIOR

Solution

ORIOR worked with business partner Entelgy to deploy OpenText Vendor Invoice Management for SAP Solutions. Entelgy built accurate, automated workflows to process invoices quickly, with minimal employee involvement.

Products deployed

Building future-ready workflows

Entelgy met all the company’s core criteria, including a long track record of successful OpenText Vendor Invoice Management for SAP Solutions deployments and strategic partnerships with OpenText and SAP.

Crucially, Entelgy offered an innovative hybrid approach to the deployment. The company helped ORIOR deploy, configure and test the OpenText solution for its existing SAP ERP instances, as well as the new SAP S/4HANA environment. As a result, ORIOR can gradually migrate teams to the SAP S/4HANA platform with the benefit of automated invoice processing.

Today, ORIOR uses OpenText Information Extraction Service for SAP Solutions to capture invoice data and route it to OpenText Vendor Invoice Management. Using automated rules, the solution optimizes end-to-end processing for paper and electronic invoices.

About partner Entelgy

Entelgy is a Business Technology Consultancy that offers clients the most value possible in the discovery, adoption, consolidation and maintenance of new technologies while also protecting their assets. Entelgy has worked with OpenText for over 20 years and has a presence in eight countries.

Results

OpenText Vendor Invoice Management for SAP helps ORIOR transition to SAP S/4HANA at its own pace while unlocking substantial time-savings.

Streamlined processing for 60,000 invoices a year

OpenText Vendor Invoice Management for SAP Solutions allows the accounts payable teams to leverage intelligent data capture, AI and machine learning capabilities to automatically match invoices to their purchase orders.

The user experience for OpenText Vendor Invoice Management is identical, regardless of whether it is integrated with SAP ERP or SAP S/4HANA. This capability helps the company smoothly transition to the new SAP solution.

Reduced costs and risk with digital archiving

ORIOR can significantly reduce the costs associated with processing and filing paper invoices.

ORIOR now automatically captures all the relevant data and stores it in an OpenText archive so that they can destroy the paper originals. There is a full audit trail of every document, helping ORIOR carry out disposal in full compliance with regulatory requirements.

Boosted visibility and revealed process enhancements

Through its collaboration with Entelgy, ORIOR is gaining deeper insight into the effectiveness of invoice processing across the organization, helping it identify more ways to improve.

Daniela Fuhrimann, director of shared services finance at ORIOR, concludes: “With Entelgy, we implemented OpenText Vendor Invoice Management for SAP Solutions on time and within budget, streamlining our accounts payable process significantly.”

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