Having used SAP R/3 for more than 20 years, innogy was heavily reliant on non-standard workflows and processes that had been developed across multiple business entities and countries. As the business evolved, the SAP landscape had become distributed across a number of company codes and multiple SAP systems. This all made support, maintenance and handling upgrades difficult, time-consuming and costly. For example, in the area of accounts payable, extensive testing was required for its supplier invoice handling processes, as there was no single, consistent process across the business.
Marcus Johannes, Process Manager Accounts Payable at innogy SE explained further, “Our board had made the decision to implement S/4HANA across the enterprise, an extremely large and ambitious project. Key among its objectives was to future proof our IT landscape, using standard implementations, consistently, across the business. For accounts payable processing, that meant we needed a new, standard solution, to avoid repeating the issues of the past.”
With around 330,000 supplier invoices to be processed each year, innogy sought to implement a solution that could be deployed with little or no customization during the S/4HANA project. The solution had to be closely integrated with SAP and had to be aligned to SAP’s roadmap to avoid problems in the future with upgrades.
“Working closely with SAP, we selected the solution best suited to our needs, OpenText Vendor Invoice Management for SAP Solutions,” added Johannes, “The solution follows industry best practices, is capable of covering all of our needs, across multiple geographies and works hand-in-hand with S/4HANA. A big advantage for us is that the OpenText solution is SAP certified, provides many opportunities for automation and also offers SAP Fiori mobile applications too. We could clearly see that OpenText would provide what we need for at least five to ten years.”
Focused on customer orientation and digitalization, innogy continuously improves self-services and automation for its suppliers.