Customer stories
Empirix
OpenText (formerly Vertica) powers real-time data analytics at Empirix
Products and services
Outcomes
- Predictive analytics improve customer ROI
- Boost subscriber service quality
- Provide visibility into all subscribers
Challenge
Partner with OpenText™ (formerly Vertica) to provide Big Data platform for mobile and telecommunications business analytics.
- Analyze billions of rows of subscriber data and return results in seconds, a task that was not possible in the past
- Provide visibility into all subscribers
- Prevent over-the-top apps from taking down networks
Details
Approach
OEM partnership with OpenText (formerly Vertica) to deliver Empirix IntelliSight
Empirix is dealing with astounding amounts of data—billions of rows of subscriber data sets. With OpenText (formerly Vertica), we can query and get a response in five to seven seconds. In the past, we didn’t even run these types of queries because it would have been ridiculous to tackle that. Now we can do real-time analytics.
Business matters
- Boost subscriber service quality
- Reduce customer churn
- Identify and target customers with revenue-generating offers
- Predictive analytics improve customer ROI
- Ability to simultaneously load and query data enables expansion into mobile
About Empirix
Empirix is a privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks such as Voice-over-Internet-Protocol (VoIP), IP Multimedia Subsystem (IMS)-based, next generation network and 4G wireless networks.
