“We had been running an enterprise resource planning (ERP) solution for many years to handle our sales, purchasing and other financial, transport and logistics needs,” explained Pornthip Chusuwan, head of IT at Betagro. “However, it did not handle the large amounts of documentation associated with these activities or of our research and development (R&D) and manufacturing departments. The time had come to replace it with a new solution, or solutions, that could meet our needs for years to come.”
Betagro embarked on an organization transformation project, redesigning its structure to improve information management and streamline business processes.
“Our management team set a goal to implement an enterprise-wide platform to securely and robustly handle all of our information,” said Chusuwan. “This would not only improve compliance and reduce human errors but would also allow us to simplify our processes, unifying them across the organization, speed up information retrieval and approvals and improve collaboration.”
After selecting SAP® to transition from paper-based documentation, Betagro turned to OpenText to strengthen its digital business and governance practices.
“Our partner, Atos Thailand, recommended OpenText™ Extended™ ECM for SAP® Solutions, as it was best suited to meet our needs with tight integration with SAP®, enterprise-wide scalability and a proven track record,” said Chusuwan.
Leveraging Extended ECM for SAP® Solutions and Atos’s expertise, Betagro moved from a business unit model to a functional unit model, unifying management processes across the enterprise.
“OpenText makes it easier and quicker to retrieve the information we need, improving and accelerating our decisionmaking processes,” stated Chusuwan. “Thanks to OpenText, we’ve been able to achieve this within our redesigned, streamlined business processes. Good information leads to better decisions and each of our 1,000 users can get to that information far more quickly than ever before.”
Betagro was heavily reliant on paper documents for product development, shipping, contracts, sales proposals, approvals and much more. The paper-based processes challenged their efforts to modernize and root out hidden costs. Spreadsheets and labor intensive data entry lead to errors and collaboration was difficult, as it was impossible to know if an individual was using the latest version of a document. This was a critical issue in product development, manufacturing and pricing, both for sales and purchasing.