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BwFuhrparkService GmbH

Paperless Processes: the German Armed Forces’ Mobility Service Provider Implements Vehicle Files with OpenText

BwFuhrparkService GmbH logo

BwFuhrparkService GmbH – the Federal Armed Forces’ Mobility Service Provider  

With the information from the documents and the data from the SAP system we are able to adapt our fleet better, in terms of quality and quantity, to meet actual demand.

Christian Fink, SAP Project Manager for DMS/ECM at BwFuhrparkService GmbH


  • A lot of relevant information about vehicles in the fleet can only be found in documents; these can trigger and/or support key processes
  • Paper-based processes, together with highly decentralized organizational structures, can impede productivity and transparency
  • The ability of an enterprise to compete and to be and stay viable in the long term depends on greater efficiency through the use of digital processes across the board



  • Comprehensive, immediate availability of all information on a vehicle speeds up processes tremendously, saves costs and ensures total transparency
  • Existing ECM infrastructure facilitates the implementation of further paperless end-to-end processes from the supplier to the customer
  • Management and development of the organization optimized through a complete information base

About BwFuhrparkService GmbH

Founded in 2002, BwFuhrparkService GmbH employs 1,800 people across Germany in 24 so-called mobility centers and at 120 service stations. The vehicle fleet comprises more than 27,000 vehicles, covering ordinary commercial cars, trucks and buses as well as vehicles fitted out with equipment specific to the military. This outsourced service company meets the armed forces’ mobility requirements for non-armored vehicles through short and long-term leasing as well as car sharing, delivering long-term cost savings and cost transparency while at the same time providing a fully modernized fleet. For more information, visit: www.bwfuhrpark.de