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The Greater Toronto Airports Authority (GTAA)

International Airport Authority Opens Enterprise Content Management Gateway

The Greater Toronto Airports Authority (GTAA) logo

Greater Toronto Airports Authority manages and automates business processes for the Toronto Pearson International Airport with OpenText ECM technology

Probably the main benefit for the GTAA are the workflows because we can automate processes. Number two would be we have a way to share files internally. And the third one would be it opens up the eyes to all of our users to other possibilities.

Juan Pablo Rojas, Digital and Corporate Information Solutions Lead for GTAA


  • Multiple departments and partners, separate information stores
  • Lack of secure method to share files
  • Regulated, labor-intensive approval processes



  • Central, convenient content management
  • Customized workflows for automated processes with an audit trail
  • Secure, reliable platform for records management and other advancements

About The Greater Toronto Airports Authority (GTAA)

The Greater Toronto Airports Authority (GTAA) manages and operates Toronto Pearson International Airport. It is a unique work environment in a global, vibrant and exciting airport community. Toronto Pearson is the largest airport in Canada and one of the largest airports in North America in terms of passenger and air cargo traffic. The GTAA employs more than 1,100 people directly, while another 40,000 employees work at Toronto Pearson within their airport community. For more information, visit: www.gtaa.com