A true, 360-degree view of customers requires full insight into both transactional data and relevant unstructured content.
OpenText™ Apps for Salesforce® allows customers to connect Salesforce Clouds to OpenText solutions for a content-enriched user experience.
Apps for Salesforce are flexible, easily configurable and seamlessly integrate into Salesforce.
Allow users to generate and retrieve all relevant communication needed to provide an optimal customer experience.
Ensure availability and access to the most up-to-date version of critical documentation and enforce brand templates.
Greater control and access to documentation means Sales and Service teams work more efficiently and improve on key SLAs.
Make sure marketing campaigns and customer communications are on brand each and every time.
Give users access to the documentation they need without leaving Salesforce.