Public Sector solutions
Digitize processes and meet the challenges of fiscal austerity, transparent accountability and streamlined citizen services with Public Sector solutions from OpenText
Today's challenges
Public Sector organizations, including federal, regional and local governments, face significant challenges.
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High customer expectations
Today’s consumers are more sophisticated than ever, demanding rich experiences with omnichannel, self-service online and mobile options.
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Legacy system maintenance costs
Antiquated systems carry operational and maintenance burdens and security risks that can stifle innovation.
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The need to integrate data analysis
Analytics is not a part of most decision-making processes in the Public Sector, leaving organizations without the insight to make effective, well-informed decisions.
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Cloud migration issues
Public Sector IT departments struggle to migrate data to a cloud environment due to regulatory restrictions and security requirements.
Customer success stories
We've been able to reduce the complexity of our IT infrastructure and that has resulted in lower operational costs. The old system prevented us from having a practical redundancy policy, it was too complex. OpenText Cordys, with one single, central database, has eliminated those barriers.
As we introduced OpenText, we have reduced the turnaround time for operator licences by close to two-thirds. We have less of a need to respond to complaints, which allows our management team to focus on further improving service delivery to our clients.
OpenText replaces the manual process of maintaining paper files with an automated, central and trusted system of electronic employee personnel records.
OpenText Public Sector solutions benefits
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Speed time to value
Deliver transformational services in compressed timeframes.
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Boost collaboration across users and systems
Digitize, automate and unify processes.
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Manage the content lifecycle
Improve efficiency, while maintaining compliance and reducing costs.
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Detect and respond to advanced cybersecurity threats
Get earlier risk detection, faster decisions and improved threat response.
By 2023, more than 80% of the government's digital implementations that do not build on a technology platform will fail to meet objectives.
OpenText Public Sector solutions
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Leverage advanced artificial intelligence to enhance automation and decision making
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Replace paper-based systems with a single source of the truth
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Continuously monitor for and detect anomalies across all endpoints
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Scan, search, collect and secure forensic data for internal investigations and federal law enforcement
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Augment detection and response with end-to-end orchestration and automation
Contact us to speak with a member of the Public Sector team
Resources
White paper
Blogs
- 2019 technology trends driving IT modernization in the Public Sector
- Identity management platforms are central to delivering citizen experience
- How OpenText powers the Intelligent and Connected Enterprise
- Four key elements to a digital government technology platform
Industry overview
eBook
Contracts
- GSA MAS Schedule
- CA DGS
- WA DES
- TX DIR — Products and Solutions
- TX DIR — Document Capture Services
- NY OGS