Public Sector Solutions Modernize citizen experiences
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Deliver the future of work in Government
OpenText™ delivers solutions engineered to meet the unique needs of worldwide governments, while also maximizing existing infrastructure investments and supporting an integrated approach to meet the requirements of the post-pandemic environment.
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Accelerate time to value
Deliver future of work government technologies in rapid, compressed timeframes.
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Deliver omnichannel citizen experiences
Connect channel silos and build next-generation, omnichannel experiences.
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Detect and respond to advanced threats
Get earlier risk detection, faster decisions and improved threat response.
Content
Enhance the availability and value of information across the enterprise.
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Fuel the future of Government work
Leverage enterprise content management tools that ensure rapid access to information when, where and how it is needed.
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Inform better decisions
Extract citizen data knowledge trapped in unstructured text to become a more proactive government organization.
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Mitigate compliance risk
Manage information based on value while managing government regulatory and public sector compliance mandates.
Automation
Optimize enterprise-wide processes to deliver seamless citizen and employee experiences.
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Intelligently automate government workflows
Combine automation and AI to predict future states, trigger processes and assist employees, based on data, to meet citizen expectations.
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Deliver streamlined, intuitive user experiences
Deploy a dynamic, relevant citizen experience with smart, content-rich applications designed for the new normal.
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Shorten development projects with solution accelerators
Quickly create applications at a lower cost with low-code, drag-and-drop modeling, reusable building blocks and accelerators.
Experience
Deliver intelligent, relevant and efficient omnichannel experiences for governments around the world.
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Improve citizen experience
Create personalized experiences that resonate with constituents on any device at anytime, anywhere.
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Deploy data-driven citizen interactions
Bring content to the core of every citizen interaction, whether on the phone, in person or on any digital channel.
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Intelligently store digital media assets
Automate content storage and delivery processes based on organizational rules for mission-driven outcomes.
Security
Address enterprise risk, information security and digital investigation needs with industry-leading forensic-grade solutions.
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Detect and respond faster
Detect elusive risks, threats, and anomalous activity, exposing and addressing them before they harm the organization.
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Accelerate investigation timelines
Automate processing and indexing functions to spend more time investigating and less time analyzing data.
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Automate incident response
Mitigate threat damage to ensure viable and safe environments.
Legal
Streamline legal information collection and automate eDiscovery processes for better outcomes.
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Integrate data collection and ingestion
Speed time to review with extensive connectors that collect highly-targeted data sets from a wide range of on-premises and cloud data sources.
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Deploy defensible tracking and audit trails
Get complete tracking and audit trails for every action to ensure process defensibility.
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Reduce total cost of review
Identify patterns and redact sensitive content to protect data, minimize costs and risks and maximize success.
Smart cities
Keep communities smart, connected and safe through their IoT evolution.
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Build smarter, more secure communities
Boost situational awareness and decision-making with a unified view of citizen data
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Improve services and meet sustainability goals
Deliver services to improve efficiencies, lower carbon emissions, create safer neighborhoods and enhance quality of life for citizens.
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Leverage citizen data
Fuse and correlate data to unlock insight that helps improve operations and long-term planning.
Find out how OpenText helps to transform the Public Sector
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See the 2021 Public Sector technology trends
Learn about 10 technology trends for 2021 that are likely to drive the Public Sector as the digital transformation of government carries on.
Read more about 2021 Public Sector technology trends -
Discover why OpenText is the right choice for Public Sector
Learn how Public Sector organizations can accelerate digital transformation with OpenText solutions.
Watch now to how to accelerate digital transformation
Customer success stories in Public Sector
Resources
The Government Huddle Podcast
Each episode features a unique discussion led by OpenText Public Sector executive and global government thought leader.
Listen now to the Government Huddle PodcastInnovation is the new reality for government IT
Read why government technology and a renewed focus on innovation and cooperation will, ultimately, benefit the citizens and the government.
Read the blog about government technology and innovationWhy a “data-culture” is key to public sector transformation
OpenText Public Sector expert, Brian Chidester, interviews former US Federal CIO Suzette Kent about the importance of government becoming more data-driven.
Read the blog about data cultureQ&A Podcast
Hear where President of OpenText US Public Sector Karen Terrell sees digital transformation in government going.
Listen now to hear from President of OpenText US Public Sector