Saipem

• Manage 10,000 document transactions per week for global energy projects
• Need to deliver information to remote locations with poor internet connectivity
• Wanted to move to the cloud to improve the performance, availability, and cost-effectiveness of content management services
• Sought a way to modernize legacy content management infrastructure and enable future AI innovation

A world leader in major engineering and construction projects across energy and infrastructure sectors—offshore and onshore—Saipem operates in more than 50 countries and employs over 30,000 people. As an energy innovator, Saipem also focuses on areas such as offshore wind, subsea robotics, and other low-carbon-emitting technologies.

To drive its pioneering work, Saipem collaborates with hundreds of external partners, including clients, vendors, and subcontractors. Simone Ceccolini, manager of documents and data at Saipem, said, “Documents such as plans, engineering drawings, and construction agreements play a key role in the lifecycle of energy projects. It’s therefore crucial for us to manage that information in an efficient, compliant, and secure way.”

Saipem operates from numerous sites around the world, including remote locations, like offshore drilling platforms, where internet connectivity is intermittent. To enhance collaboration across all parts of the business, the company deployed OpenText™ Documentum™ Content Management (CM).

“We chose OpenText Documentum Content Management because it enables us to deliver secure, reliable access to key information anywhere in the world—even on vessels out at sea,” confirmed Ceccolini.

Over more than two decades, Saipem has significantly customized and enhanced its deployment. Building on the OpenText Documentum CM case management framework, the company developed automated workflows to help manage key documents throughout the lifecycle.

“Our OpenText solution has delivered rock-solid security for document management,” said Ceccolini. “For more than 20 years, we ran OpenText Documentum Content Management on-premises. As part of our cloud-first transformation, we aimed to boost the performance, availability, and cost-effectiveness of the solution by moving to a modern, cloud-based architecture. Looking further ahead, we wanted to take advantage of the latest advances in generative AI to streamline document-driven processes.”