As a business, the advantage is the speed and simplicity with which we can access a document. Integrating OpenText Content Suite with IBM Maximo allows user access from anywhere. Documents are stored centrally, and the quality of the metadata makes documents easier to find.
Visibility of critical maintenance issues
Neptune Energy Germany uses OpenText Content Suite to manage all maintenance-related documents, with an interface to IBM Maximo Computerized Maintenance Management System. This provides an up-to-date and complete single point of truth set of documentation. The interface enables users to access business critical documents in a single view, regardless of which system the information was stored in.
In addition, selected information is synchronized from Maximo to Content Suite to enrich documents with Maximo business data. Data is synchronized from Content Suite to Maximo to enable document overviews directly within Maximo Web UI.
The Neptune Energy Germany implementation of the interface between Maximo and Content Suite started with a pilot of 20 users and has expanded to include approximately 150 users from production, maintenance, and engineering teams. The first phase of the project focused on the integration of technical object types like location and asset. During this phase, Neptune Energy Germany developed a clear strategy to manage technical documentation, supported by a 1:1 relation between objects in Maximo and structures in Content Suite. In the second phase the team integrated transactional objects, including maintenance service requests and work orders. They also automated processes, improving work order preparation and processing and compliance, usability, and security.
“As a business, the advantage is the speed and simplicity with which we can access a document,” said Graf-Thiel. “The interface between OpenText Content Suite and IBM Maximo allows user access from anywhere. Documents are stored centrally, and the quality of the metadata makes documents easier to find.”