From accountants to engineers, NAL employees are able to make their decisions much quicker. They have critical documents at their fingertips faster than they ever did before. We are almost in real-time—as content comes into the company, it goes into OpenText eDOCS very, very quickly. Definitely, all of our groups are benefiting from the speed with which information is getting into the system now.
Finding an ECM solution to meet its needs proved challenging. NAL experimented with an enterprise solution but found it slow, cumbersome, and ill-suited for a mid-sized company. A minor tweak to the system could require two weeks of work by developers. “We are such a small company that we don’t have the type of team needed to support a large-scale solution. It just wasn’t feasible. There is not much out there that really helps with a company of our size and our specific needs,” explained Haddow.
Flexible, centralized solution for instant access to content
NAL turned to its trusted system integration partner, Concerta Consulting, for guidance. Drawing on its unique expertise in both ECM and the oil and gas industry, Concerta recommended a solution that would meet NAL’s needs and size—OpenText eDOCS, a light-footprint, highly flexible ECM solution to securely manage information throughout the content lifecycle, while remaining easily accessible to users in other applications.
Troy Olson, Senior System Integration Consultant at Concerta, explained why the OpenText solution was the right choice: “One of the things that makes OpenText eDOCS so attractive to a company like NAL is the ease of integrating with other line of business systems. The API is very robust. It allows us as a partner to build these really valuable integration points between other systems. Business users can use document management in the applications where they live and breathe.”
Deploying OpenText eDOCS required the migration of content into the new solution—a daunting task made easier with a content migration solution from OpenText partner SeeUnity. Olson described the scope: “There were probably close to five million documents that we had to move from the old system. In order to accomplish that, we leveraged an add-on for eDOCS, the SeeUnity Velocity tool. It was a huge part of this whole project. At times, we were moving 20,000 documents an hour, which is really remarkable from a migration perspective.” Haddow added, “The reconciliation of documents was absolutely phenomenal. It was seamless.”