After years of managing web services with spreadsheets, it became apparent that the bank’s internal services and processes could not keep up with the company’s continued growth. With ever-changing global banking demands, reliability and reusability became the primary IT needs for the organization. At the root of the problem was the time and effort the bank invested in managing its services designs through spreadsheets, which were inherently prone to human error and inefficient.
To solve its data management problems and meet internal as well as external security and operational requirements, the worldwide bank looked to OpenText for advanced data modeling and mapping and professional services. OpenText Professional Services approached the bank with a recommended strategy and assessment of the bank’s current practices for designing web services. It then developed a recommended strategy centered on making improvements that would help the bank more rapidly create services so it could bring offerings to the market more quickly.
The bank selected OpenText semantic integration technology, OpenText™ Contivo™. To ensure the implementation process moved along seamlessly, the OpenText expert implementation team provided hands on assistance from beginning to end. Upon completion of the implementation, OpenText provided user training, product integration training and solution development training classes for the bank’s IT staff.
Through its collaboration with OpenText and deployment of Contivo, the bank achieved rapid, error-free designs and implementations for its communication between branches, tellers and back end systems. Additionally, the uniformity of accessing their data increased exponentially.
Contivo provided the flexibility to integrate any application with any data at any location, without the cost of manually reconciling and validating inconsistent data exchanged between enterprise systems. The software enabled architects, business analysts and developers to leverage their work and knowledge stored in the repository, reducing duplicate efforts that are common in typical integration environments.