OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
Get AI-ready and transform your data into structured, accessible, optimized information
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
See how thousands of companies around the world are succeeding with innovative solutions from OpenText™
Our people are our greatest asset; they are the life of the OpenText brand and values
Learn how we aspire to advance societal goals and accelerate positive change
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Explore scalable and flexible deployment options for global organizations of any size
Local control. Global scale. Trusted AI
Your cloud, your control
Free up resources, optimize performance and rapidly address issues
Run anywhere and scale globally in the public cloud of your choice
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Predict, act, and win with real-time analytics on a smarter data platform
Give users access to the answers they need, faster and easier, with multi-repository AI-based search that lets you contextualize everything from clicks to conversations
Connect once, reach anything with a secure B2B integration platform
Reimagine knowledge with AI-ready content management solutions
Supercharge intelligent workspaces with AI to modernize work
Integrated cybersecurity solutions for enterprise protection
Purpose built data protection and security solutions
Reinvent threat hunting to improve security posture with the power of agile AI
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Reimagine conversations with unforgettable customer experiences
Get the clarity needed to cut the cost and complexity of IT operations
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
Build custom applications using proven OpenText Information Management technology
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Protect what matters, recover when it counts
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Break free from silos, streamline processes, and improve customer experiences with secure information management for AI
Improve efficiency, security, and customer satisfaction with OpenText
Run processes faster and with less risk
Achieve digital transformation with guidance from certified experts
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Information is the heartbeat of every organization. We build information management software so you can build the future
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Discover flexible and innovative offerings designed to add value to OpenText solutions
Discover the resources available to support and grow Partner capabilities
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Explore detailed services and consulting presentations, briefs, documentation and other resources
Voltage solutions ensure full regulatory compliance and support drastic reduction in energy consumption to improve sustainability
Ensure data privacy regulatory compliance, while creating improved data structure visibility to streamline data management.
Because BELBİM is classed as a financial institution, it must comply with local regulations, such as KVKK (Turkish Personal Data Protection law), and global regulations, including PCI DSS that all payment card providers are required to comply with. Basically, financial data needs to be protected wherever it resides or travels. Olcay Nisanoğlu, IT Director at BELBİM, explains further: “Our priority is data privacy legislation compliance. However, we also want to enhance our data management business processes and IT workflows. This is a good opportunity for us to improve our data structure visibility and take this project beyond just data protection, and into effective data discovery and management.”
Plainex Technology, Voltage Platinum Partner and International Partner of the Year 2022, specializes in delivering integrated solutions. Hikmet Kılıç, Managing Partner for Plainex Technology comments: “From the early days of the project, we were united with our customer BELBİM on the need for sustainability, as well as cost savings. This is why we felt comfortable recommending the Voltage solutions by OpenText to the BELBİM team.” Voltage Structured Data Management (SDM), Voltage Fusion, and SecureData integrate to discover and protect structured and unstructured data throughout its lifecycle and ensure effective on-premises and cloud-based data governance. Data management within BELBİM test and development environments will be included in the project too, to protect any personal data leaks via those routes.
Leveraging the Voltage solutions to reduce the amount of processed data and consolidate our IT architecture means not only full regulatory compliance, but we can now also assign our IT professionals to more value-add tasks.
A deep technical evaluation led to an executive recommendation of the Voltage portfolio and a start of the project with Plainex and Voltage experts. The first step was to leverage the Voltage solutions to quickly discover sensitive data, classify high-risk data, and secure it to maintain data privacy. “We realize that structured and unstructured data have very different attributes and were delighted that Voltage SDM and Fusion could automate the discovery of sensitive data in both domains within just a matter of days,” says Nisanoğlu. “With the support of SDM data dictionaries that cover localization, we successfully discovered thousands of tables and terabytes of data in a variety of databases, such as Oracle and MS SQL. The data visibility was a revelation, as we realized that much of the discovered data was unused, unnecessary, or obsolete.” Now that the team knows where sensitive data resides and how it is structured, substantial savings can be realized for the organization. Over 1,000 database tables could be deleted, and more than 140 database servers were shut down. This saved 230 CPU cores, 12 terabytes of memory, and 20 terabytes of disk storage. “The Voltage solutions supported a drastic reduction in our energy consumption and CO2 emissions by shutting down physical servers, SAN switches, and data storage platforms,” says Nisanoğlu. “This saves costs and is also a major step in our corporate commitment to be more environmentally friendly.”
Our starting point was encryption of critical data and we used Voltage SecureData’s format-preserving encryption (FPE) for this. We found SecureData particularly helpful in preserving referential integrity of specific database fields, as it creates unique values that are carried through wherever the data moves.
With a new rationalized data environment, the attention was turned to effectively protecting sensitive personal data. Nisanoğlu comments: “As an organization, we went through a paradigm shift toward ‘not everyone needs access to all data all the time.’ Our starting point was encryption of critical data and we used Voltage SecureData’s format-preserving encryption (FPE) for this. We found SecureData particularly helpful in preserving referential integrity of specific database fields, as it creates unique values that are carried through wherever the data moves.”
The Voltage solutions support full scalability and redundancy, enabling the team to easily scale up both vertically and horizontally without service interruption or the need for planned downtime. Voltage’s flexible technology and integration capabilities support integration with all third-party and in-house applications at BELBİM. Although SecureData is not currently used in BELBİM’s data analytics platforms, there is an opportunity there. This will be helpful for obfuscation of data that is not essential for data scientists for data analytics purposes.
Kılıç comments: “Working closely with BELBİM professionals, we created an effective team and managed to get positive results very quickly. We are committed to add value as a partner. Not just by establishing regulatory compliance, but also by achieving clear ROI for our customer.”
Nisanoğlu concludes: “Plainex proved the right choice of partner for us. Collaborating closely with Voltage, the Plainex team took a very customer-centric approach and delivered the required functionality against our agreed timeline. Leveraging the Voltage solutions to reduce the amount of processed data and consolidate our IT architecture means not only full regulatory compliance, but we can now also assign our IT professionals to more value-add tasks. This project contributes to improved sustainability of both human and natural resources over longer periods of time.”
Electronic Money and Payment Services, Inc. (BELBİM) is a subsidiary of the Municipality of Istanbul and the founder of the R&D-intensive ‘Electronic Fare Collection System,’ which has been in service in the Istanbul public transportation system since 1987. Istanbulkart is the public transportation card of Istanbul with a total of 23 million users.