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Executive Leadership Team

Shannon Lester

Executive Vice President, Chief Marketing Officer

Shannon Lester, Executive Vice President, Chief Marketing Officer

Shannon Lester leads OpenText’s global marketing organization, with responsibility for brand, creative, product marketing, digital, events, field marketing, and client engagement. She is focused on accelerating growth by strengthening the OpenText brand, creating demand, and deepening client relationships.

Shannon is an accomplished marketing executive with more than 25 years of experience in enterprise software, brand transformation, and building global marketing organizations at leading technology companies.

Before becoming CMO, Shannon served as Senior Vice President of Marketing at OpenText. Previously, she was Senior Vice President of Global Growth Marketing at Zendesk, where she led regional marketing teams across North America, LATAM, EMEA, and APJ to build brand awareness and drive pipeline.

Earlier, Shannon was Global Vice President of Integrated Marketing at ServiceNow, where she created the company’s first global integrated marketing function and helped generate and accelerate pipeline for its largest and most strategic growth areas.

She also spent more than 10 years at SAP in progressively senior roles, including Global Vice President of Solution Marketing, Chief of Staff to the CMO of SAP Customer Experience, Global Vice President of Strategic Accounts, and senior leadership roles in global integrated marketing and North America field marketing.

Shannon thrives on building global teams and is inspired by the potential in people. As CMO at OpenText, she is focused on strengthening the company’s position as a trusted business partner and driving growth through client insight, market influence, and business impact.