Why OpenText
Why OpenText
OverviewWhy OpenText
OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Manage and connect data
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
AI-ready information
Get AI-ready and transform your data into structured, accessible, optimized information
Built-in security and compliance
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
Empowering people
OverviewEmpowering people
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
Customers
See how thousands of companies around the world are succeeding with innovative solutions from OpenText
Employees
Our people are our greatest asset; they are the life of the OpenText brand and values
Corporate Responsibility
Learn how we aspire to advance societal goals and accelerate positive change
Partners
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Deploy anywhere
OverviewDeployment options
Explore scalable and flexible deployment options for global organizations of any size
Sovereign cloud
Local control. Global scale. Trusted AI
Private cloud
Unlock the value of the cloud while maintaining control and compliance
On-premises
Maintain full control of your data on your own infrastructure
Public cloud
Protect, scale, and use business information in your cloud of choice
AI leadership
OverviewAviator AI
See information in new ways
OpenText™ Aviator™ AI
AI that understands your business, your data, and your goals
OpenText™ MyAviator
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
OpenText™ Business Network Aviator™
Gain better insights with generative AI for supply chains
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
Aviator AI
OverviewAviator AI
See information in new ways
OpenText™ Aviator™ AI
AI that understands your business, your data, and your goals
OpenText™ MyAviator
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
OpenText™ Business Network Aviator™
Gain better insights with generative AI for supply chains
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
Business Network
OverviewBusiness Network
Connect once, reach anything with a secure B2B integration platform
Content
OverviewContent
Reimagine knowledge with AI-ready content management solutions
OpenText™ Content Aviator™(AI)
Supercharge intelligent workspaces with AI to modernize work
Cybersecurity
OverviewCybersecurity
Integrated cybersecurity solutions for enterprise protection
DevOps
OverviewDevOps
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Experience and Fax
OverviewExperience and Fax
Reimagine conversations with unforgettable customer experiences
Legal Tech
OverviewLegal Tech
Make smarter decisions with AI-powered legal software and services
Observability and Service Management
OverviewObservability and Service Management
Get the clarity needed to cut the cost and complexity of IT operations
OpenText™ Service Management Aviator™(AI)
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
APIs
OverviewAPIs
Build custom applications using proven OpenText Information Management technology
OpenText™ API Services
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Device and Data Protection
OverviewDevice and Data Protection
Protect what matters, recover when it counts
Solutions
Trusted Data & AI
OverviewTrusted Data & AI
Secure information management meets trusted AI
OpenText AI Data Platform
A unified data framework to elevate data and AI trust
OpenText™ Aviator™ Studio
A place where you can build, deploy, and iterate on agents in your data's language
OpenText Discovery
A set of tools to help ingest data and automate metadata tagging to fuel AI
OpenText Data Compliance
A suite of services and APIs that make governance proactive and persistent
OpenText Aviator AI Services
Professional services experts who help you on your AI journey
Information Reimagined
OverviewInformation Reimagined
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Knowledge reimagined
Transform daily work with enterprise content management powered by AI
Service Management reimagined
Cut the cost and complexity of IT service management, AIOps, and observability
Connections reimagined
AI-powered B2B integration for supply chain success
Conversations reimagined
Drive value, growth, and loyalty with connected customer experiences
Engineering reimagined
Agile development and software delivery? It only seems impossible
Security reimagined
Cybersecurity for the Enterprise
Decisions reimagined
Unlock insights with AI data analytics
Artificial Intelligence
OverviewAviator AI
See information in new ways
OpenText™ Aviator™ AI
AI that understands your business, your data, and your goals
OpenText™ MyAviator
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
OpenText™ Business Network Aviator™
Gain better insights with generative AI for supply chains
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
Industry
OverviewIndustry solutions
Improve efficiency, security, and customer satisfaction with OpenText
Energy and resources
Transform energy and resources operations with cloud, cybersecurity, and AI
Financial services
Boost customer experience, compliance, and efficiency with AI
Government
Reimagine your mission with government-secure information management
Healthcare and life sciences
Improve care delivery and patient engagement with AI-powered solutions
Legal
Modernize legal teams with automated, AI-powered legal tech solutions
Manufacturing
Modernize manufacturing operations and logistics to reduce costs and ensure compliance
Retail and consumer goods
Enhance consumer engagement with omnichannel retail solutions and AI
Enterprise Application
OverviewSolutions for Enterprise Applications
Run processes faster and with less risk
Maximize sustained growth, value, and innovation with intelligent enterprise solutions from OpenText and SAP
Optimize Salesforce effectiveness by bringing together transactional data and unstructured content
Services
Services
OverviewServices
Accelerate digital transformation with guidance from certified experts
Professional Services
Modernize your information management with certified experts
Customer Success Services
Meet business goals with expert guidance, managed services, and more
Support Services
Turn support into your strategic advantage
Managed Services
Free up your internal teams with expert IT service management
Learning Services
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Professional Services
OverviewProfessional Services
Modernize your information management with certified experts
Customer Success Services
OverviewCustomer Success Services
Meet business goals with expert guidance, managed services, and more
Support Services
OverviewSupport Services
Turn support into your strategic advantage
Managed Services
OverviewManaged Services
Free up your internal teams with expert IT service management
Learning Services
OverviewLearning Services
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Partners
Find a Partner
OverviewFind a partner
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Cloud Partners
OverviewCloud Partners
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
Optimize performance and reduce costs with applications deployed on a secure, globally scaled platform
Accelerate migration and modernization with deployment in a highly secure and compliant public cloud
Enterprise Application Partners
OverviewEnterprise Application Partners
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Maximize sustained growth, value, and innovation with intelligent enterprise solutions from OpenText and SAP
Optimize Salesforce effectiveness by bringing together transactional data and unstructured content
Partner Solutions
OverviewPartner Solutions
Discover flexible and innovative offerings designed to add value to OpenText solutions
Resources for Partners
OverviewResources for Partners
Discover the resources available to support and grow Partner capabilities
Support
OverviewCustomer Support
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Resources
OverviewResources
Explore detailed services and consulting presentations, briefs, documentation and other resources
Choose your region:
Europe, Middle East and Africa
Asia–Pacific
Agreement templates and schedules
Each OpenText™ agreement has a date and version number, generally found in the document footer. If you are a new OpenText customer, the applicable version is the most recent version in the list below. Current OpenText customers should choose the version that relates to the effective date of their purchase. If you are unable to locate the agreement you require, please contact your OpenText Sales representative.
- End user, cloud, professional services and learning services agreements
- License models and third-party notifications
- Software maintenance program handbooks and support terms
- Professional Services programs (including Optimize)
- Hardware limited warranty
- OpenText Cloud Contract overview
- Agreements for Cybersecurity Data Security and Data Protection Solutions [formerly Carbonite, Webroot, Zix, CloudAlly and AppRiver]
- Agreements for eDiscovery
- Agreements for XMedius products and services
- OpenText Threat Intelligence Data Services Agreements (BrightCloud)
- Agreements for Micro Focus
- Partners
End user, cloud, professional services and learning services agreements
All
| Region | Documents |
|---|---|
| All (English) |
Americas - Canada, the United States, Latin America
| Region | Documents |
|---|---|
| Brazil | |
| Canada | |
| Mexico | |
| United States of America, and any other country in the Americas except Brazil, Canada, or Mexico |
Asia Pacific
| Region | Documents |
|---|---|
| Australia and New Zealand | End User License Agreement |
| China | End User License Agreement (Bilingual English/Chinese) |
| India | End User License Agreement (India) |
| Japan | End User License Agreement |
| Any country in Asia, East Asia or South Asia (other than India, Japan, China, Australia, or New Zealand) | End User License Agreement |
EMEA - United Kingdom, Europe, Middle East
| Region | Documents |
|---|---|
| France | |
| Germany | |
| UK, Ireland and any country in Europe, the Middle East, or Africa, except those listed above |
License models and third-party notifications
| Language | Documents |
|---|---|
| English | |
| German | |
| French |
Software maintenance program handbooks and support terms
All
Americas
| Region | Documents |
|---|---|
| Americas (note regional exceptions) | |
| Brazil | |
| Mexico |
Asia Pacific
| Region | Documents |
|---|---|
| APJ (note regional exceptions) | |
| China | |
| Japan |
EMEA - UK, Europe, Middle East
Professional Services Programs (including Optimize)
| Region | Documents |
|---|---|
| All | |
| Americas (note regional exceptions) | |
| APJ (note regional exceptions) | |
| EMEA (note regional exceptions) | |
| Nordics |
Hardware limited warranty
| Region | Documents |
|---|---|
| All (English) | Open Text Inc. Hardware Limited Warranty |
OpenText Cloud Contract overview
| Region | Resources |
|---|---|
| All (English) | Cloud Contract overview |
Agreements for Cybersecurity Data Security and Data Protection Solutions
| Region | Documents |
|---|---|
| All (English) | Agreements for Cybersecurity Data Security and Data Protection Solutions [formerly Carbonite, Webroot, Zix, CloudAlly and AppRiver] |
Agreements for eDiscovery
Agreements for XMedius products and services
| Region | Documents |
|---|---|
| All | Appendix to the GTC for XM Fax cloud services and XM SendSecure cloud services |
OpenText Threat Intelligence Data Services Agreements (BrightCloud)
Agreements for Micro Focus
Buying Programs
| Region | Documents |
|---|---|
| All |