skip to main content

OpenText Support

Want answers fast?

My Support is the OpenText self-service portal that connects customers with resources, communities and technical analysts right when needed. Access My Support to activate a product or request a key, access tickets, pay a bill or view a contract.

Find your regional OpenText support contact below:

Africa  

Channel24x7x36508:00-18:00 CET
Monday to Friday
Toll International: +49 89 4629 2121
English
checkmark  
Fax: +49 89 4629 1899   checkmark
Email: de-support@opentext.com   checkmark

Asia and Pacific  

Channel24x7x36508:00-18:00 AEST
Monday to Friday
Toll Free: 1-800-223-383 (within AUS only)
Toll International: +61 2 9026 3403
English
checkmark  
Email: au-support@opentext.com   checkmark

France, Spain, Portugal  

Channel24x7x36508:00-17:00 CET
Monday to Friday
Toll International: +33 147 96 55 01
English
checkmark  
Toll International: +33 147 96 55 01
French
  checkmark
Email: fr-support@opentext.com   checkmark

Germany, Switzerland, Austria  

Channel24x7x36508:00-17:00 CET
Monday to Friday
Toll International: +49 89 4629 2121
English
checkmark  
Toll International: +49 89 4629 2121
German
  checkmark
Email: de-support@opentext.com   checkmark

Japan  

Channel09:00-17:30 JST
Monday to Friday
Toll International: +81 3 4560 7701 checkmark
Email: esc-jp@opentext.com checkmark

Latin America  

Channel24x7x36508:00-20:00 EST
Monday to Friday
Toll Free: 1-800-540-7292
Toll International: 1-519-888-9933
English
checkmark  
Email: support@opentext.com   checkmark

Middle East  

Channel24x7x36508:00-18:00 CET
Sunday to Thursday
Toll: +44 1189 84 84 84
English
checkmark  
Email: me-support@opentext.com   checkmark

North America  

Channel24x7x36508:00-20:00 CET
Monday to Friday
Toll Free: 1-800-540-7292
Toll International: 1-519-888-9933
English
checkmark  
Toll Free: 1-800-540-7292
Toll International: 1-519-888-9933
French
  checkmark
Toll Free:
Content Analytics:
1-866-648-1808
Toll:
Content Analytics:
1-514-448-0948
French
  checkmark
Email: support@opentext.com   checkmark

UK, Ireland, Benelux, Nordic  

Channel24x7x36508:00-18:00 WET
Monday to Friday
Toll International: +44 1189 84 84 84
English
checkmark  
Email: eu-support@opentext.com   checkmark

Other European Countries  

Channel24x7x36508:00-18:00 WET
Monday to Friday
Toll International: +49 89 4629 2121
English
checkmark  
Email: de-support@opentext.com   checkmark