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OpenText Support

Want answers fast?

My Support is the OpenText self-service portal that connects customers with resources, communities and technical analysts right when needed. Access My Support to activate a product or request a key, access tickets, pay a bill or view a contract.

Find your regional OpenText support contact below:

Africa  

  • Toll International: +49 89 4629 2121
  • Fax: +49 89 4629 1899
  • Email: de-support@opentext.com
  • Hours: 08:00 - 18:00 CET Monday to Friday

Asia and Pacific  

  • Toll Free: 1-800-223-383 (within AUS only)
  • Toll International: +61 2 9026 3403
  • Email: au-support@opentext.com
  • Hours: 09:00 - 18:00 AEST Monday to Friday

France, Spain, Portugal  

Germany, Switzerland, Austria  

Japan  

Latin America  

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Email: support@opentext.com
  • Hours: 08:00 - 20:00 EST Monday to Friday

Middle East  

North America  

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Toll Free, French (Content Analytics only): 1-866-648-1808
  • Local, French (Content Analytics only): 1-514-448-0948
  • Email: support@opentext.com
  • Hours: 08:00 - 20:00 EST Monday to Friday

UK, Ireland, Benelux, Nordic  

Other European Countries