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OpenText Liaison client login and support

OpenText rapidly responds to growing business demands to provide 100% satisfaction. The Support Center offers prompt, accurate and courteous service, unparalleled in the industry, regardless of company size, location or investment level. Support specialists offer a breadth of technical expertise, advanced support technologies and the confidence to rectify situations to protect the success of customer’s business and investments.

United States

Product/PlatformPhoneEmailLogin/URL
OpenText™ Liaison ADX 866-830-3600 opt. 6 adxsupport@liaison.com ADX Network
OpenText™ Alloy™ 866-830-3600 opt. 1 support@liaison.com LENS
OpenText™ Liaison Athena 866-830-3600 opt. 7 liaisontpc@liaison.com Athena
CCBSS EDI Support (Coke) 888-826-1060 ccbss-edi-support@liaison.com
OpenText™ Liaison CommerceSuite 866-830-3600 opt. 5 softwaresupport@liaison.com
OpenText™ Liaison CSOS 866-830-3600 opt. 5 softwaresupport@liaison.com
OpenText™ Liaison DXP 866-830-3600 opt. 4 support@liaison.com LENS
OpenText™ Liaison Delta / OpenText™ Liaison ECS / OpenText™ Contivo™ 866-830-3600 opt. 5 softshare.support@liaison.com eService
OpenText™ EMR-Link™ 888-806-0309 opt. 2 support.ignis@liaison.com EMR-Link
IBM/iSeries/AS400 866-830-3600 opt. 8 softwaresupport@liaison.com
Liaison VAN 866-830-3600 opt. 2 vansupport@liaison.com LENS
OpenText™ Protect™ /TaaS 866-830-3600 opt. 7 TaaSSupport@liaison.com
HC Registry 866-840-3600 opt. 9 registrysupport@liaison.com
OpenText™ Liaison Webspan 866-830-3600 opt. 3 support.hubspan@liaison.com WebSPAN Workspace

Europe

Product/PlatformPhoneEmail
Direct Customers +358 (0) 10 3060 999* support.europe@liaison.com
Other Customers (e.g. SupplierWeb) +358 (0) 600 93388** support.europe@liaison.com
Former Softshare Clients +358 (0) 10 3060 999* support.europe@liaison.com

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* Phone charge when calling from Finland via landline is 8,21 c + 5,90 c/min and via mobile phone is 8,21 c + 16,90 c/min

** Phone charge for calling is 2,92 EUR/min + network charges/mobile call charges