OpenText home page.

Learn and adopt

Build user confidence, accelerate product adoption, and drive meaningful business outcomes

Overview

Understand why success planning is critical to a successful launch

An organization can buy the best software on the market and configure, customize, and automate it to reflect business processes, but if employees refuse to use it, the investment is wasted. Learn why change management is critical to client success and gain practical tips for driving product adoption from day one.

Download the success plan template

1: Prepare for launch

Establish a change management strategy to plan, communicate, and enable a successful launch.

  • Get the user adoption guide

    Find out how you can drive user adoption and increase ROI with effective change management.

  • Communicate the change

    Access a communication toolkit and ready-made templates to help you prepare your organization for the change.

2: Enable users

Access the resources and training you need to help users get the most out of your OpenText solution.

  • Find training

    Discover training options (instructor-led and self-paced) to help users of all skill levels effectively adopt and use your OpenText solution.

  • Subscribe to YouTube

    Subscribe to the OpenText YouTube channel to see all the latest videos on product updates, client stories, upcoming events, and more.

3: Adopt and track success

Set goals, measure progress, and celebrate results.

4: Maximize success

OpenText Client Success is here to help you drive value and achieve meaningful business outcomes.

  • Contact us

    Our client success managers work closely with your organization to make sure our technology is helping you achieve your goals.

  • Read client success stories

    Explore real-world examples of other OpenText clients accelerating business outcomes with support from Client Success.

Continue on your journey

Get started

Ensure you have access, configure authentication, and get ready to onboard

Learn and adopt

Build user confidence, accelerate adoption, and drive meaningful business outcomes

Stay connected

Discover more opportunities to learn, engage, and keep up with what's new

Find help and support

Get the assistance you need to maximize the value of your OpenText solution

Go back to Cloud onboarding center

Additional resources

Services

Accelerate digital transformation with guidance from certified experts

Learn more

Blogs

All the latest news, opinions, and insights

Learn more

Resource library

Explore all OpenText resources in one place

Learn more

How can we help?