OpenText home page.
Active Catalogue Program

Nordstrom logoNordstrom

OpenText Solutions for Catalogue, EDI and Compliance for Nordstrom

Nordstrom logo

About the program

We’d love to talk to you about Active Catalogue and EDI Solutions for Nordstrom.

Program contact
Image of Robert Garcia

Robert Garcia

Inside Sales Executive

+1 (301) 340-4867
rgarcia@opentext.com

An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion.

Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

This commitment has taken us from a small Seattle shoe shop to the leading fashion specialty retailer we are today. We're proud to serve customers at over 350 stores in 40 states and Canada. Our customers are served through our Full Line Nordstrom stores in the U.S., Canada and Puerto Rico, Nordstrom Racks stores, two Jeffrey boutiques and two clearance store. We also serve customers online in 96 countries through Nordstrom.com. Additionally, our nordstromrack.com site, which operates in partnership with our private sale site HauteLook, gives customers in the U.S., Canada and Australia access to off-price fashion at considerable savings.

As a part of Nordstrom’s ongoing efforts to improve customer experience, and promote faster item setup and speed to web, Nordstrom requires additional attributes when downloading items from your electronic catalog. The updated process will improve the flow of information between our two companies and allow Nordstrom to publish your merchandise on our website more quickly.

Nordstrom and OpenText™, in an effort to better support you, our trading partners, has assembled the following information to help you meet Nordstrom’s need for additional attributes. The information provided in the links below will help you understand the additional attributes Nordstrom is requesting and how you can submit them via the OpenText Active Catalogue. Adding additional attributes to your Catalogue can be done in any number of ways; the links below provide Nordstrom’s specific guides on which attributes you should load.

More information on Nordstrom's Extended Attribute and Image can be found below.

Further information and resources

Contact Support
1-800-334-2255 (Option 2, 2)
Email: support@opentext.com

Active Catalogue Support
1-800-334-2255 (Option 2, 5, 2)
Email: cataloguesupport@opentext.com

Freeway Support
1-800-334-2255 (Option 2, 4, 6)
Hours: 8:30 am–8:00 pm EST
Email: desktop@opentext.com

Resources