Capture and Intelligent Document Processing

OpenText Capture

Harness AI to accelerate business with intelligent capture software

OpenText Capture dashboard displaying account billing documents and thumbnails

OpenText a leader in Intelligent Document ProcessingGet the IDC report excerpt

Ready to let go of tedious tasks with intelligent document capture?

Automate manual content processes and transform data into actionable insights with AI-powered information capture solutions.

See how you can accelerate processes at scale with AI and OpenText Capture

OpenText™ Capture uses continuous machine learning (CML) and large language models (LLM) to automate manual content processes like accounts payable, back-file conversion, and onboarding. A key part of intelligent document processing (IDP) solutions, it transforms paper and digital content into actionable data, enables secure and efficient routing to the right users and systems, and makes accurate information available when and where it's needed.

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Why OpenText Capture?

Optimize processes and enhance efficiency with simplified routing, continuous learning, and end-to-end document management.

  • Intelligent
    with continuous machine learning
    Boost accuracy and limit maintenance by auto-updating models with validation data by non-technical reviewers—without data labeling or model expertise.
    Learn more
  • Flexible
    deployment to select the best fit along your cloud journey
    Manage scalable capture operations on premises, as embedded microservices, or in a private/hybrid cloud hosted by us, Google, Amazon, or Microsoft.
  • Leader
    in end-to-end document management and automation
    Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows—all with one vendor.
    Discover a market leader

Use cases

Enhance efficiency, accuracy, and compliance across functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—with intelligent document capture.

  • Save time and focus on high-value tasks by automating procure-to-payment options. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.

    Explore procure-to-pay process automation
  • Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with intelligent document capture for quick searches and automated HR tasks and workflows.

    Learn about HR automation
  • Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.

    Learn how to optimize customer onboarding
  • Enhance claims processing by automatically capturing actionable data from claim forms and documents. Data capture solutions help cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.

    Discover how to accelerate claims processing
  • Reduce slow, error-prone manual processes and address vast data volumes to improve customer service and support. Enable automation with intelligent capture software and intelligent document processing to enhance customer interactions with actionable data.

    See how you can elevate customer service
  • Better support regulatory compliance programs by using an information capture solution to automatically classify and transform files into text-searchable documents for easier findability and archiving.

    Ensure compliance and simplify reporting

    Key features

    Activate intelligent document capture and intelligent document processing solutions to extract data across formats, streamline workflows, and ensure security. Route information to business systems without complex integrations.

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    Human-in-the-loop validation

    Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine while boosting productivity through optimized workflows and a user-friendly interface.

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    Multi-modal ingestion

    Automatically extracts information from paper, emails, PDFs, mobile devices, images, and more to unify data capture across departments, enabling scalable content management and shared services.

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    Intelligent document classification

    Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.

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    Intelligent data extraction and validation

    Improves the accuracy of data delivered to other business systems across 120+ languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.

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    Configurable capture workflows

    Enables you to design workflows with advanced rules that meet business needs without scripting. Uses CaptureFlow Designer to set document priorities and routes without coding or complex integrations.

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    Secure hybrid and distributed capture deployments

    Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed, or in the cloud.

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    Multiple export options

    Shares data with multiple applications—such as OpenText™ Core Content Management, OpenText™ Content Management, and OpenText™ Documentum™ Content Management—plus solutions via CMIS.

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    Automated information routing

    Optimizes process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.

    How to buy

    OpenText Capture

    Swipe to see more

    Transform paper and digital content into actionable data for enhanced accuracy and efficiency.

    Multiple recognition technologies Information icon
    Omnichannel content ingestion Information icon

    Automatically classify and file documents based on accurate extracted data.

    Intelligent document classification Information icon
    Document separation Information icon
    Pre-configured document types Information icon

    Minimize manual data entry and ensure accuracy across 85 languages and locales with built-in OCR and AI and machine learning.

    Continuous machine learning Information icon
    Integrated large language models Information icon
    Integrated AI and machine learning Information icon
    Expanded AI with sentiment analysis Information icon

    Improve accuracy by providing reviewers with a simple UI that automatically feeds into the continuous learning engine.

    Responsive web client Information icon
    High-speed desktop client Information icon
    Single-click entry Information icon
    Table autocomplete Information icon
    External database lookup Information icon

    Ensure that text-searchable, metadata-rich files are available to provide information when and where customers and employees are looking.

    Built-in exporters for OpenText Information icon
    Export via CMIS and SFTP Information icon

    Implement efficient processes using technology to perform repetitive tasks without human intervention.

    Automatically routed information Information icon
    Configurable simple capture workflows Information icon
    Configurable complex capture workflows Information icon

    Add intelligent information capture and data extraction into your ERP, CRM, and line-of-business applications.

    Invoke capture from external apps Information icon
    Add On
    Salesforce®Information icon
    Add On
    SAP SolutionsInformation icon

    Off cloud
    Public cloud
    Private cloud
    Managed service

    Accelerate the value of OpenText Capture

    Add-ons

    Enhance OpenText Capture with this add-on.

    • OpenText™ Capture for SAP® Solutions

      This information capture software enables OpenText™ Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in your SAP ERP by classifying content and extracting details needed to post and route exceptions to the right workflows and users in SAP solutions.

      Deployment

      OpenText offers flexible deployment options for OpenText Capture.

      Professional Services

      OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

      Partners

      OpenText helps customers find the right solution, the right support, and the right outcome.

      Training

      OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

      • OpenText™ Capture Advanced Recognition

        This course provides the knowledge to configure and develop a solution using Advanced Recognition. With hands-on exercises, students learn how to classify images automatically and manually (if required), and extract and validate the data.

      • OpenText™ Capture Developer

        In this course, students learn how to use various types of scripting available in information capture solutions. Topics include client-side scripting, .NET Code module, profile scripting for document types and image processing, and the creation of custom image filters. Students will use VB.NET.

      • OpenText™ Capture Designer

        In this course, students learn the power of Capture Designer. Labs are presented that require students to analyze unique process specifications—just as they would encounter in a production environment—and create production quality processes.

      • OpenText™ Capture Fundamentals and Administration

        This course builds the foundation for designing, implementing, and supporting information capture solutions. With hands-on exercises, students learn about product, process specification, and design; batch processing; system administration; system maintenance and monitoring; configuration; and more.

      OpenText Capture resources

      MSIG logo

      International insurance company builds omnichannel self-service capabilities

      Learn more
      NABARD logo

      Government bank saves 2.4+ million pages of paper and speeds project approvals

      Learn more
      Banking industry customer story

      Multi-national bank uses automation to speed and streamline customer onboarding

      Learn more
      Post-secondary customer story

      Leading university manages millions of files to support research and teaching

      Learn more
      Energy industry customer story

      Utility empowers field staff and ensures excellent maintenance safety standards

      Learn more

      OpenText Capture

      Read the product overview

      Continuous machine learning: Your AI edge

      Read the white paper

      Intelligent document processing

      Read the solution overview

      OpenText Capture

      Read the product overview

      Continuous machine learning: Your AI edge

      Read the white paper

      Intelligent document processing

      Read the solution overview
      Play video

      See OpenText Capture transform content into actionable data

      Watch the demo
      Play video

      How to generate information extraction profiles with LLM and OpenText Capture

      Watch the demo
      Play video

      How to extract checkbox data with OpenText Capture

      Watch the demo

      Automate with actionable data: AI and intelligent document processing

      Watch the webinar

      OpenText Content Cloud Virtual Summit 2025

      Watch the webinar

      Automate with actionable data: AI and intelligent document processing

      Watch the webinar

      OpenText Content Cloud Virtual Summit 2025

      Watch the webinar
      • Intelligent capture software automates the process of extracting data from scanned documents and digital content, making it easier to manage and process inbound information efficiently.

      • Intelligent document capture streamlines document processing by automatically identifying and extracting relevant data, reducing manual effort and errors.

      • Yes. To help deliver intelligent document processing solutions, OpenText Capture seamlessly integrates with ERPs, CRMs, and line-of-business applications, such as SAP® and Salesforce®, to enhance data accessibility and workflow automation.

      • AI automates and improves content classification and data extraction accuracy, unlocks additional insights, and converts all content into text-searchable files. This enhances the productivity from conversational search and intelligent content management solutions, such as OpenText™ Content Aviator.

      • OpenText stands out by offering end-to-end document management and automation solutions, reducing complexity and speeding up workflows. Unlike ABBYY and Tungsten Automation, OpenText provides deep content integrations with major applications and has a global presence with 23,000 employees.

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        July 15, 2025

        The new IDP for HR: A springboard for transformation

        Unlocking operational efficiency for employee onboarding and more.

        Read the blog
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        July 07, 2025

        What’s new in OpenText Capture

        Explore product release highlights for OpenText Capture.

        Read the blog
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        April 15, 2025

        Supercharge claims processing with an AI content assistant and IDP

        Learn how insurance adjusters can get needed information to do their jobs faster.

        Read the blog
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        April 10, 2025

        Elevate customer service with intelligent document processing

        Transform how your organization handles customer interactions and manages information.

        Read the blog
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        March 27, 2025

        Transform customer onboarding with intelligent document processing solutions

        In today’s digital world, financial institutions need to make processes faster and more accurate.

        Read the blog
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        March 25, 2025

        Streamline procure-to-pay with intelligent document processing solutions

        Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.

        Read the blog
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        March 20, 2025

        Ultimate guide to intelligent document processing use cases

        Transform your operations with this guide to intelligent document processing solutions use cases.

        Read the blog
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        May 29, 2024

        OpenText named a leader in the 2024 Infosource Global Capture and IDP Vendor Matrix

        Learn why Infosource ranked OpenText as a Star for the seventh consecutive year.

        Read the blog
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        February 1, 2024

        Continuous machine learning: Keep up with the digital document deluge

        Many organizations have turned to CML for content classification and data extraction to enable IDP.

        Read the blog
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        November 9, 2023

        OpenText named a Leader in IDC MarketScape for Intelligent Document Processing

        Learn why IDC named OpenText a Leader and download the report excerpt.

        Read the blog
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        March 20, 2023

        What is intelligent document processing?

        IDP elevates capture by adding AI and automation to improve operational efficiency.

        Read the blog

        Take the next step

        Interested in learning more? An OpenText expert is ready to help.

        Contact Us

        Footnotes