Document Management

OpenText Content Management (Extended ECM)

Link knowledge to processes with enterprise content management tools

Dashboard view of OpenText Content Management on computer and tablet

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Discover how you can seamlessly integrate enterprise content management software with your existing systems and processes for a unified view of your information—so you can improve control, ensure compliance, and keep your business agile.

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OpenText™ Content Management (Extended ECM) is a flexible, cloud-ready solution that integrates best-in-class enterprise content management with key applications like SAP®, Salesforce®, Microsoft®, and Guidewire. Give teams quick, secure access to information they need, so they can easily collaborate, manage workflows, and maintain compliance. There’s even an AI content assistant to help them find what they need faster to make informed decisions.

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Why OpenText Content Management?

Discover why organizations trust OpenText Content Management to drive significant ROI, reduce operational costs, and streamline business processes with greater speed, efficiency, and scalability.

  • 310%
    potential ROI
    Realize incredible returns—Forrester estimated large organizations could see a 310% ROI from OpenText Content Services Private Cloud Platforms.
    Read the study
  • $1.9 million
    costs saved
    Save big in fees, services, and internal labor avoided with infrastructure modernization, with savings potentially in the millions.
    Read the study
  • 95%
    time savings
    Potentially experience significant time savings per business process by the third year of using OpenText Content Services Private Cloud Platforms.
    Read the study

Use cases

Learn how enterprise content management helps teams in HR, sales, engineering, government, and insurance do more with less by making critical information easier to find, speeding up daily tasks, and helping meet compliance rules across the organization.

  • Streamline finance, HR, and operations with purpose-built solutions for the SAP ecosystem. Improve compliance, automate key processes, and give users secure access to the documents they need, right within the tools they already use.

    Explore SAP integrations
  • Accelerate sales, onboarding, and contract cycles by integrating content with Salesforce to enable automation, simplify collaboration, and provide AI-powered insights that improve customer experiences and drive growth.

    Explore Salesforce integrations
  • Strengthen collaboration, automate routine tasks, and ensure compliance by integrating content management into Microsoft 365, enabling governance and simplifying access to business-critical information.

    Explore Microsoft integrations
  • Maintain public sector records, forms, and policies in a secure, auditable environment that meets regulatory mandates—like FedRAMP, Protected B, and IRAP—while delivering faster, more reliable services and improving experiences for all constituents.

    Explore government document management
  • Speed up engineering projects and operations, improve collaboration, reduce risk, and protect IP with secure access to technical content, automated workflows, and integration with design and asset management systems.

    Explore engineering document management
  • Ensure compliance, reduce errors, and enable faster decisions across lines of business using Guidewire integration to centrally manage critical policy and claim documentation.

    Explore insurance document management

    Key features

    OpenText Content Management offers scalable tools for enterprise content management to strengthen compliance, boost productivity, and support digital transformation needs for organizations across industries.

    Document management

    Centralizes the capture, organization, and management of any file type with version control, editing, annotation, redaction, and publishing.

    Business workspaces

    Uses pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal—granting fast access to relevant content.

    AI content assistant

    Transforms knowledge work by putting chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips.

    Enterprise applications integration

    Bridges silos to let information flow seamlessly across business processes driven by enterprise applications such as SAP, SAP SuccessFactors, Salesforce, Guidewire, and Microsoft 365.

    Workflow and automation

    Minimizes the need for point solutions with a configurable framework to automate low-value tasks, refocusing valuable resources on business goals.

    Information governance and records management

    Protects content with nine permission levels, legal holds, audit trails, Azure® Information Protection integration, and certifications like US DOD 5015.02, FedRAMP, Protected B, IRAP, and more.

    Business process library

    Streamlines implementation with pre-configured solutions for sales, customer service, procurement, contract management, projects, enterprise asset management, real estate management, and more.

    Document generation

    Automates high-volume, complex document creation using intelligent templates and metadata from enterprise applications, ensuring documents are secure and ready for business processes.

    How to buy

    OpenText Content Management

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    Bridge information silos, improve processes, and strengthen governance.

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    Seamlessly connect content to enterprise applications.

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    Define, optimize, and automate repeatable business processes.

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    Simplify long-term data compliance and IT operations and accelerate migration to the cloud.

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    Optimize data quality, accuracy, and insight for any organization.

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    Enhance your content services platform with industry and departmental solutions.

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    Understand and action organizational knowledge with AI-powered content management solutions.

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    Accelerate the value of OpenText Content Management

    Add-Ons

    Maximize your investment in OpenText Content Management with powerful add-ons.

    Industry Extensions

    Enhance your enterprise content management platform with industry solutions and integrations.

    Deployment

    OpenText offers flexible deployment options for OpenText Content Management.

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    Accelerate knowledge and skills and build connections for insight and support.

    Premium Support

    Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

    Communities

    Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

    Certifications

    Ensure your enterprise content management software meets global compliance standards to secure data, manage records, and protect content in regulated environments.

    OpenText Content Management resources

    DFA Logo

    Milk cooperative moves towards paperless operations in the cloud

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    Warba Bank Logo

    Bank optimizes customer service and strengthens regulatory compliance

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    Drogeria Market Logo

    Major retailer digitizes millions of documents annually to enhance collaboration

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    Binders Logo

    Construction company speeds up processes and eliminates paper documentation

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    Wildwaters Logo

    Real estate group accelerates data sharing and boosts employee productivity

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    Dobeles Dzirnavnieks Logo

    Food producer facilitates business growth with agile, integrated operations

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    Western Midstram Logo

    Oil and gas company eliminates silos and simplifies compliance

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    Harris County Logo

    County government digitizes records and streamlines services for its residents

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    Level up your OpenText Content Management investment with advanced video management

    Watch the webinar

    Efficiency unlocked: Automate repetitive tasks with OpenText Content Management bots

    Watch the webinar

    Level up your OpenText Content Management investment with advanced video management

    Watch the webinar

    Efficiency unlocked: Automate repetitive tasks with OpenText Content Management bots

    Watch the webinar
    • Enterprise content management helps organize, store, and manage business documents. It makes it easier to find, share, and protect information across teams, helping companies work faster and stay secure.

    • Enterprise content management software offers tools to store, organize, and secure information. Core features often include version control, search, access permissions, records management, workflow automation, and an AI content assistant so knowledge workers can find the right information fast.

    • Content integrations deliver content in context—placing the right documents inside the tools people already use, like SAP, Salesforce, Microsoft 365, and Guidewire. This helps knowledge workers save time, reduce errors, and stay focused without switching apps.

    • These tools incorporate information governance software to help businesses follow industry and governmental standards while reducing time spent on manual tasks. They keep documents secure, track changes, and make sure only the right people see the right documents at the right time.

    • All industries benefit from enterprise document management. Engineering document management helps teams track plans and drawings. Government document management supports secure records, compliance, and regulatory needs. Document management for insurance centralizes policy and claim content.

    • Start by looking at your team’s needs, processes, and goals. The best document management solutions fit how you already work by supporting things like collaboration, compliance, and integrations with key business systems. Avoid one-size-fits-all tools that require major changes to the way you work.

    • OpenText offers AI-enabled, scalable enterprise content management with deep integrations and flexible deployment. Unlike Hyland, it delivers embedded AI, a modern architecture, and continuous innovation, helping organizations streamline content and drive digital transformation.

      May 1, 2025

      What’s new in OpenText Content Management

      Learn about new innovations in the latest release and the value they bring to your business.

      Read the blog
      April 22, 2025

      Improved process productivity requires content integration

      Discover how integrated content boosts productivity across key business functions.

      Read the blog
      March 26, 2025

      OpenText is a leader in document management

      OpenText has been named a document management leader by Forrester, Gartner, and IDC.

      Read the blog
      March 18, 2025

      Unleash the power of an AI content assistant

      See how an AI content assistant elevates how you interact with and discover new value from content.

      Read the blog

      Businesses need a strategy to manage risks like data breaches, inefficiencies, and missed opportunities. By modernizing content services, they can save millions. A Forrester Consulting TEI study shows how OpenText private cloud platforms drive cost savings and support digital transformation.

      Take the next step

      Get the right information at the right time—every time. Explore how OpenText Content Management can help your teams work smarter, stay compliant, and make more informed decisions.

      Talk to a content expert