Digital process automation software features
Customer success stories
What are the benefits of digital process automation software?
Put customers at the center of every interaction and exceed expectations with timely, proactive service in the channels in which they want to do business.
Empower people for data-driven work
Use the organization’s data—and data from third-party resources—to automate repetitive processes and guide knowledge workers through complex tasks.
Shut down the "white space" between business processes
Digitize processes that require interaction with structured and unstructured information residing in diverse business systems and content repositories. Eliminate disconnected processes or manual processes that often fill gaps between steps in a business workflow or customer interaction.
Lower risk and gain consistency
Use automation and artificial intelligence to separate low risk activities from high risk, to optimize the use of scarce resources. Generate visibility into key performance indicators and insight into how the organization is operating.
Digital process automation solutions
OpenText digital process automation applications address specific business problems across the enterprise. All of these applications are easily customizable and extensible using the low-code application development environment in OpenText AppWorks™ and benefit from AppWorks enterprise integrations.
Learn how to build and deploy digital business applications at digital speed with AppWorks
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- What’s new in OpenText AppWorks
- OpenText named a leader in latest Forrester Wave: Software for Digital Process Automation for Deep Deployments Q2 2019
- Feel the need for speed?