About us


In 2012 OpenText™ acquired EasyLink, a global provider of cloud-based electronic messaging and business integration services.

EasyLink is now part of OpenText Business Network, a set of business to anything (B2A) integration solutions that help securely connect data to people, systems and things.

Business Network Cloud offers frictionless information exchange, end-to-end business visibility and extensive collaboration with a single digital backbone across business ecosystems.

Rebranded product names

Former name Rebranded name
EasyLink Fax2Mail OpenText™ Fax2Mail™
EasyLink Notifications OpenText™ Notifications
EasyLink Document Capture and Management OpenText™ Document Management
EasyLink EDI Managed Services OpenText™ B2B Managed Services
EasyLink EDI VAN OpenText™ Trading Grid® Messaging Service
EasyLink TradeGateway/EasyLink EDI Service Bureau OpenText™ Intelligent Web Forms


Partners can visit the Partner portal in OpenText™ My Support for more information on products, programs and enablement. Login is required. Register at https://login.opentext.com/register or contact partners@opentext.com for assistance.

Visit the Partner portal


Learn more about product training and learning services:


If you require product assistance, log an issue via Business Network Support or drop an email to irf@opentext.com.

Cloud Fax Services

Notification Services

B2B Services

OpenText™ EasyLink GMS

  • Toll free: 1-800-209-6245, select options 1, 2, 1
  • Hours: 24-hour support, Monday–Friday
  • Email: irf@opentext.com

Business Network Support

For other inquiries, please contact your OpenText representative or contact us online.