How can we help?
Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
Participate in the community to ask questions, offer suggestions, or discover solutions.
Access valuable resources and documentation to ensure a successful implementation.
Manage your account and system information; open and update cases with support agents; and pay bills.
What's inside OpenText Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Business Network Support including Easylink
Customer Support Webinars
- Update on OpenText Vendor Invoice Management and Business Center for SAP solutions
- What’s new in xECM for Engineering
- Mobile in Life Sciences: Delivering Auditable Actions on the Go
- What’s new in OpenText Content Suite – PART 2
- Preparing for the European Union Medical Device Regulation with OpenText’s EIM platform
- Going from OpenText Exceed to Exceed TurboX: What you need to know
- Magellan Part 6: Machine learning - Magellan Offers Self-Service AI for Non-Data Scientists
- Magellan Part 5: Insights from Social Media — How can Magellan Expose the Voice of the Customer?
- Customers want "High Availability" instead of DR for OpenText Content Servers
- Welcoming OpenText Media Management 16.3