銀行業的 IT 解決方案
利用 AI 驅動的自動化技術，現代化銀行系統並確保資料安全
20 家中有 19 家
頂尖金融與保險公司皆為 OpenText 的客戶
概述
關鍵銀行業趨勢
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為了維持疫情前的雲端動能，推動現代化舊有應用程式的需求，並縮短服務上線時程。
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隨著金融服務機構認識到員工對客戶服務的影響，提升員工體驗已成為日益重要的優先事項。
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機器學習、流程挖掘、流程自動化、API 整合正日益實施，以簡化複雜度。
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隨著勒索軟體對金融機構的威脅持續增加，組織也在增加對端點安全的投資。
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從以產品和服務為基礎的交易商業模式，持續轉向個人化、智慧化和主動式的客戶互動模式。
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低程式碼開發平台的興起正在推動無縫的數位體驗，以及圍繞客戶和員工需求的流程再造。
探索更多銀行解決方案
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OpenText 銀行解決方案透過統一和安全管理企業內容來最佳化流程和控制。因此，他們能利用資訊推動業務價值，降低資料管理成本並減輕法律風險。
銀行客戶資訊管理以客為先—利用 AI 和分析加速銀行業的數位轉型
交易銀行的客戶整合提升客戶交付能力、降低成本並縮短上市時間
OpenText Financial Hub獲得自動化、可擴展的支付處理，以及無與倫比的可視性
OpenText™ SWIFT Service Bureau確保符合 SWIFT 連線規範以實現全球交易的安全性
金融服務業解決方案利用 AI 提升客戶體驗、合規性與效率
是什麼讓 OpenText 與眾不同
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值得信賴的銀行業領導者
與排名前 20 大型金融機構中的 19 家建立了合作夥伴關係，這些機構信賴 OpenText 為其營運提供支援。
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可靠的雲端平台
透過 OpenText™ Business Network，每月翻譯超過 250 萬筆全球進出支付交易，支援超過 3,000 名客戶。
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更強的客戶關係
協助財富 500 強銀行前 10 名中的 9 家透過 OpenText 客戶溝通管理解決方案建立更好的客戶關係。
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全球整合服務
管理超過 3,000 萬個數位身分，處理超過 9 兆美元的網路商務，涵蓋 260 億筆交易。
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註腳
註腳
- [1] The Financial Brand，和銀行業一起透過「體驗回報」超越投資報酬率，2021 年 6 月
- [2]Eagle Hill Consulting，對金融服務公司而言，採取員工體驗相關行動也將提升他們的客戶體驗，2021 年
- [3]Trend Micro，來自各角度的攻擊：2021 年中安全彙整，2021 年 9 月