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Content Cloud 解決方案，適用 Guidewire

利用雲端連接的文件管理統一保險內容

了解保險文件管理

開始使用

Guidewire 的 Content Cloud 解決方案幫助 P&C 保險公司利用可擴充的歸檔功能遷移至 Guidewire Cloud，並讓團隊能夠在 Guidewire InsuranceSuite 中快速存取保單、理賠和帳單內容，以加速決策並提供更好的服務。

完整的商業內容保存

利用現代資料歸檔軟體，保護舊保單、理賠和帳單內容的安全、可搜尋性及易於存取，幫助您降低成本、淘汰舊系統，同時仍能獲取所需資訊。

遷移至 Guidewire Cloud

不必移動您不需要的東西。透過存檔結案的理賠、過期的保單、完成的帳單紀錄和非活躍的客戶資料，降低成本並加速遷移 — 僅保留所需的資料。

理賠、核保與帳單生產力

讓核保人員、理賠人員和帳務團隊能直接在 PolicyCenter、ClaimCenter 和 BillingCenter 中即時存取保險文件管理，以便更快速、更好地做出決策。

使用專為 P&C 保險打造的文件管理功能優化 InsuranceSuite

  • ai ai icon

    使用 AI 自動化保險任務

    透過 AI 內容助理即時摘要理賠、比較保單版本、檢視帳單文件並草擬信件，讓團隊能專注於客戶。

  • 資料夾開啟圖示

    將已完成的歸檔，保留重要的

    輕鬆將結束的索賠、過期的保單、結算的帳單和舊通訊內容歸檔，確保您只需處理目前和日常所需的內容。

  • Cloud icon

    自信地遷移至 Guidewire Cloud

    在遷移到雲端之前，先卸載不活躍的文件和數據，以降低成本、減少複雜性，並更快地在 Guidewire Cloud 上運行。

  • 效能改進的目錄圖示

    在 InsuranceSuite 中無縫工作

    您可以直接在現有的 InsuranceSuite 應用程式中存取、管理並上傳內容 — 無需切換應用程式或查找電子郵件來尋找所需的資料。

  • 多個資料夾圖示

    整合保單、理賠和帳單內容

    停止追逐文件。統一使用保險文件管理軟體，將 Guidewire、Salesforce、SAP 和 Microsoft 365 的所有功能集中在一個平台上。

  • 保護鎖網路圖示

    保持保險內容的安全性和合規性

    應用權限、自動化保留規則，並強制執行所有文件的稽核追蹤，讓您無需額外努力或持續的 IT 支援，即可保持合規。

閱讀產品概述

了解更多

同事們在電腦上審閱保險文件

您的 Guidewire 投資值得擁有一個能貫穿整個生命週期的內容合作夥伴。OpenText 在每個階段都提供服務：傳統系統遷移、主動內容管理、客戶溝通，以及完整業務內容保存，讓使用者可即時存取整個 InsuranceSuite 的全方位客戶視圖。依靠統一、雲端優先、AI 驅動的解決方案能持續發揮效用，而非拼湊而成的零散解決方案。

探索 Guidewire Marketplace 上的 OpenText 加速器

Resources

Radicati names OpenText a top player in information archiving

Download the Radicati report

The Forrester Wave names OpenText a leader in content platforms

Download the Forrester report

The Forrester Wave names OpenText a leader in content platforms

Download the Forrester report

  • Content Cloud solutions for Guidewire unify insurance content across the entire lifecycle—from legacy archiving to active document management and AI-powered assistance to business-complete content preservation. The solutions integrate directly with Guidewire PolicyCenter, ClaimCenter, and BillingCenter, giving underwriters, adjusters, and billing teams access to a 360-degree customer view without leaving InsuranceSuite.

    One platform. One source of truth. Complete content coverage from first quote to final payment.

  • Obsolete applications and aging data complicate migration to Guidewire Cloud. OpenText Information Archive is a modern solution that archives structured and unstructured insurance content compliantly, economically, and at scale. Insurers can decommission legacy policy and claims systems without losing access to critical records. Historical content remains searchable and actionable inside InsuranceSuite, reducing IT infrastructure costs and accelerating the move to a modernized, cloud-based architecture.

  • Content Cloud solutions for Guidewire use business workspaces—centralized hubs that unite documents, metadata, workflows, and team collaboration around a specific policy, claim, or billing account. Adjusters access photos, estimates, and correspondence in ClaimCenter. Underwriters retrieve applications and risk assessments in PolicyCenter. Billing teams manage invoices and payment records in BillingCenter. Every workspace delivers a complete, contextual view without switching applications or searching external systems.

  • The solutions include OpenText™ Content Aviator™, an AI content assistant that enhances the InsuranceSuite experience. It enables adjusters to summarize multi-page claim files, underwriters to compare policy versions, and billing teams to surface account history and generate outbound correspondence—all using natural language prompts. Instead of manually searching through lengthy records, teams get trusted, accurate answers in seconds, keeping the focus on decisions and customer service.

  • Content Cloud solutions for Guidewire apply role-based access controls so users see only the content relevant to their role. Automated retention policies and full audit trails support regulatory compliance across the insurance lifecycle. All documents are centrally managed within a single, secure repository, reducing the risk of unauthorized access or lost records. For insurers in regulated markets, this governance layer is built into every workflow, not bolted on after the fact.

  • Content Cloud solutions for Guidewire support all three InsuranceSuite applications: PolicyCenter, ClaimCenter, and BillingCenter. Validated accelerators are available on the Guidewire Marketplace for each application, giving underwriters, claims adjusters, and billing specialists embedded content access inside the tools they already use. OpenText is a Guidewire Premier Partner with integrations purpose-built and validated for Guidewire Cloud.

    View the OpenText accelerators on the Guidewire Marketplace.

    February 11, 2026

    Complete content integration for Guidewire InsuranceSuite

    Unify document management and communications for InsuranceSuite, from first quote to final payment.

    Read the blog
    May 07, 2025

    Streamline insurance operations with OpenText Content Management for Guidewire

    Modernize content-centric workflows and deliver more connected, responsive customer experiences.

    Read the blog
    March 26, 2025

    OpenText is a leader in Document Management

    OpenText has been named a document management leader by Forrester, Gartner, and IDC.

    Read the blog
    March 18, 2025

    Unleash the power of an AI content assistant

    See how an AI content assistant elevates how you interact with and discover new value from content.

    Read the blog
    April 22, 2025

    Improved process productivity requires content integration

    Discover how integrated content boosts productivity across key business functions.

    Read the blog

    What is document management?

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    What is content management?

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    What is content management?

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